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7 - 12 yrs
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Not Disclosed by Recruiter Posted 30+ days ago Job Applicants: 36 Job Views: 316

Job Description

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    The Solutions & Technology organization of Avaya is the company s global team responsible for the new innovation, development of Avaya s contact center, unified communications and collaboration products and services. We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya s Solutions & Technology is seeking the best and the brightest to help transform how the world connects. New recruits will be responsible for building and bringing innovation to market, in a customer-driven, high accountability, high trust environment.

    Short Description

    The software engineer will be part of a development team with responsibility for the new functionality within Avaya Mobile Experience (AME) that will enable it to interoperate with the IMS based applications to evolve the current solutions and have a strong background in Automated Speech Recognition (ASR) software. AME is the first of a kind Mobile Services solution (internally known as APEX.) This program will be critical in taking the existing solutions sets within AME and moving them into an RCS paradigm and propelling the digital transformation our customers require.

    AME Enhancements for RCS & ASR. This software engineer will be part of a development team that has responsibility for the design and implementation of enhancements to AME that will enable it to seamlessly utilize RCS & ASR technologies to enrich the user experience. This functionality will essentially orchestrate the workflow that is needed to reduce the difficulty mobile callers have interacting with an enterprise.


    About the Individual

    The successful candidate will design and implement enhancements to AME transaction models that will enable it to seamlessly move customers to an RCS based transaction/interaction model. The software engineer will be expected to complete all assigned deliverables with an emphasis on achieving high quality and in a timeframe that supports a rapidly growing business.

    Required Capabilities and Skills

    Excellent written and verbal communications

    Strong understanding of voice over IP/SIP/RTP, call flows, call routing fundamentals, packet capturing/debugging, etc.

    Strong background in cellular technologies in general and RCS specifically

    Expert knowledge of Nuance speech technologies

    Demonstrated experience with FreeSWITCH and Kamailio

    Expert knowledge of the Erlang calculations

    Experience using Tomcat server technology

    Proven experience implementing, supporting, and documenting the server side of REST APIs

    7+ Years of Experience

    Bachelor degree or equivalent experience

    Advance Degree preferred

    Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Team Lead/Technical Lead

Employment Type: Permanent Job, Full Time


Desired Candidate Profile



UG: B.Tech/B.E. - Computers

PG:M.Tech - Computers

Company Profile:

Avaya India Pvt. Ltd.

We are shaping the future of communications. If you are a Futuremaker, join us.
AVAYA, a global player in telecommunications market, a spun off from Lucent technologies, with over 100 years of experience and innovation in our DNA from AT& T , Bells Labs to Lucent Technologies.

More than one million businesses worldwide, including nearly 90 percent of the FORTUNE 500, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya is a global player with presence in 54 countries with more than 19,000 Futuremakers, including 2,500 and above research and development professionals worldwide.


Avaya's India Development Center collaborates with Avaya Labs globally for research and development in building Avaya's products of the future as well as consulting and integration services. The state-of-the-art facility also houses Global Services Delivery, which provides complete maintenance support for customers and business partners. In India our centers are located in Pune, Mumbai, Gurgaon, Kolkata, Bangalore and Hyderabad. Currently, we have over 2000 Futuremakers in India, based out of all these locations.

To know more about us, please visit:
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