Search Jobs
Apply without registration
As per Industry norms Openings: 1 Posted 30+ days ago Job Applicants: 1179 Job Views: 2000+

Job Description

 
Send me Jobs like this
    Job Title : Quality Analyst

    Location :
    Chennai

    Salary : As per Industry norms

    Qualification :
    Diploma or   Any Graduate 

    Roles & Responsibilities:
    • Performs call monitoring and provides trend data to management team.
    • Participates in call calibration to identify customer needs and expectations. 
    • Provides feedback to call centre executives & team leaders.
    Interview Location : 

    Shriram Value Services Ltd.
    No: 2, Industrial Estate Perungudi,
    Perungudi, Chennai - 600096.

Salary: As per Industry norms

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Quality Coach

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    * Minimum 2 years experience as a Quality Analyst
    * Good Communication skills and presentation skills 
    * Candidate should be fluent in Telugu or Malayalam
    * Ability to work independently & multi-task, set priorities and manage time effectively
    * Workable knowledge of Excel and PowerPoint

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile:

SHRIRAM VALUE SERVICES LIMITED

Shriram Value is a leading IT and BPO services company, with strong technology and domain expertise in Insurance , Financial Services , HR services and Business Process Management with a proven track record of delivering high quality solutions.

The Captive Contact Center unit of Shriram Value Services' is hiring Quality Analyst having expertise in insurance / Collection Process.
View Contact Details
Apply without registration

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

Job Posted by

Jonah Company Recruiter Shriram Value Services Private Limited Chennai

930 followers

Get Better Jobs & Higher Salaries. Suggested courses

-or-
Max 2MB, doc, docx, rtf, pdf
We will create your profile