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Quality Analyst - Voice Process - BPO (inbound)

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2,00,000 - 3,25,000 P.A. Posted 4 days ago Job Applicants: 291 Job Views: 1500+

Job Description

 
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    • Call monitoring through out the shift.
    • Feedback based on calls monitored.
    • Analysis on trends observed for the process aligned with.
    • Weekly reviews with QA leads.
    • Updation of data captured through monitoring into the reports maintained for the process

Salary: INR 2,00,000 - 3,25,000 P.A.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Quality Coach

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

Company Profile:

Karvy Forde Search Pvt Ltd

Karvy Forde Search Pvt Ltd
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