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Quality Analyst For OLA For day Shift

1 - 5 yrs
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2,00,000 - 5,00,000 PA. Openings: 1 Posted 6 days ago Job Applicants: 42 Job Views: 197

Job Description

 
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     Greetings from Recruitment firm

    Designation: Quality Analyst 

    Work Location: Bangalore.
    Salary Package:  5L PA based on previous CTC
    Rounds of Interviews: HR Round & Manager Round

    Should know about "7QC" tools
    Engaged in handling calls of Enterprise & different business units (Internal & External)
    Provide World Class Customer Service.
    End to Transaction of Reports.
    Need to maintain Accuracy in Reports.
    Ability to work effectively in a team environment.
    Pleasant, professional, and courteous personality.
    Excellent verbal and written communication skills.
    Strong customer service approach to dealing with people at all levels internal and external.

    Skills.
    Should be flexible with rotational Shifts.
    10+2/10+3 Any graduates can apply

    Regards.
    Hiring team
    contact steffi@9538803660
     

Salary: INR 2,00,000 - 5,00,000 PA.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive

Employment Type: Full Time, Permanent

Keyskills

call auditing qa analysis quality control analysis 7qc qa parameters qc parameters qa quality analysis quality parameters route executive international voice process international call center call monitoring calibration six sigma parameters
Company Profile:

The Job Factory

The Job Factory is one of the leading and reputed Recruitment Firms headquarters at Bangalore and branches in Chennai. Well versed in hiring for Sales & Marketing, IT, ITES, BPO's, KPO's, eCommerce, FMCG & BFSi across all levels. Our integrity and transparency in dealings with our clients has helped us acquire the trust, support and assurance of our clients that has become the momentum for our growth.
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Job Posted by

Sameera Sultana Team leader (Recruitment Consultant) The Job factory Bengaluru / Bangalore

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