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RPA Blue Prism Engineer - Robotics

10 - 17 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 44 Job Views: 194

Job Description

Send me Jobs like this
    Experience : 8+ Years

    Notice Period : 60 Days

    Profile :RPA Blue Prism Engineer

    Job Type : Permanent

    Job Location : Chennai

    Interview Location : Across India

    Interview mode : Telephonic

    Job Description :

    Job Roles And Key Responsibilities :

    Technical/Functional :

    1. Act as the Blue Prism automation and platform SPOC towards business team and BP vendor for resolving any platform related issues

    2. Manage and resolve blue prism automation / development related issues

    3. Define BP monitoring best practices and implement the same with support from T1/T2/BOT controller teams

    4. Define and implement reporting templates for platform and sprint performance

    5. Conduct, coordinate with BP and participate in BP platform audits at agreed intervals

    6. Evolve and implement continuous improvement methodologies working in tandem with the BOT controller teams for improving sprint performance

    7. Investigate and diagnose BP incidents to restore a failed RPA Service as quickly as possible

    8. Provide advanced technical support for investigation and diagnosis for resolving BP platform related incidents to ensure Service Level Agreements/Operational Level Agreements are complied

    9. Escalate unresolved Incidents to BP for support

    10. Provide guidance for documenting troubleshooting steps and service restoration details

    11. Create and submit knowledge articles

    12. Identify and work on problems with the problem management team

    13. Work with database, infrastructure, application, platform and support partners (viz. Accenture, BP, HP etc.) for issue isolation and resolution as the case maybe

    14. Mentor and coach the Tier 1, Tier 2 teams for quicker issue resolution

    15. Liaise with IT leaders to ensure that the serviced, supported and secure technical environment scales in line with Business Demand

    16. Own the Framework that underpins the rapid and repeatable delivery of process automation and ongoing scheduling, monitoring and evolution of the automated processes to increase and improve the business benefit.

    17. Understand system and business change cycles to ensure automated processes are proactively amended to reflect changes

    18. Distribute appropriate Management Information to the Business Customers in order that the business benefit and usage can be proactively tracked, monitored and refined.

    19. Provide escalation point for the effective removal of blockers and escalation at all levels

    20. Identify and manage risks and dependencies and effectively manage these across internal departments and Blue Prism as necessary

    Skills :-

    1. Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines

    2. Ability to liaise with senior level external supplier and internal stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions

    3. The aptitude to adapt and evolve methodologies and procedures in a controlled manner to continually improve the delivery and support channels

    4. Background in software delivery with excellent client facing skills

    5. Strong technical and analytical skills to be able to quickly identify the issues and suggest a suitable workaround or solution to fix the problem

    6. Team player, who can collectively drive discussions and arrive at conclusions

    7. Flexibility to work in any time zone as required for fulfilling the job requirements.

    8. Flexible and responsive to changing work patterns and demands

    9. Ability to work and deliver in challenging cross functional teams and environment

    10. Excellent written and verbal communication skills

    Requested competence :

    1. Strong technical and development experience in managing Blue Prism environments, preferably in large IT/Telecom organizations. Preference for candidates who have experience of working in a Robotics automation / telecom organization

    2. Should have excellent knowledge & understanding of support processes

    Education :

    - BE/Btech/ from any reputed university, ITIL, BP accreditation

    If you are interested revert me mail otherwise ignore it.

    If you have any reference please send me the contact number.

    Please fill all the details and mail your updated CV :

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    Previous Employer Name, Location & Date of Joining :
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    Expected Salary (in hand per month) :
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Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type: Permanent Job, Full Time



UG: B.Tech/B.E. - Any Specialization

PG:Any Postgraduate - Any Specialization

Company Profile:

Best Infosystems Ltd

Client of Best Infosystems Ltd
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