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Remote Desktop Support_Pune

1 - 3 yrs
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1,50,000 - 2,25,000 P.A. Posted 17 days ago Job Applicants: 14 Job Views: 35

Job Description

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    1. Ensures the issues are promptly addressed, documented and resolved within SLA. 2. To provide support for installing and troubleshooting all TCL applications. 3. To support & install approved Microsoft applications like Ms Office, MS Visio & MS Project & other licensed software's. 4. To resolve virus related issues remotely and to update the DAT version & windows 5. To support all types of VPN related issues. 6. To support all types of Outlook related issues. 7. To configure printers, scanner s & other accessories. 8. To provide first level support for Network & FTP related Issues. 9. To support configuring Blackberry devices. 10. To provide first level support for Hardware issues. 11. First level support for MS operating system related issues Professional Competencies Ability to work without supervision Fresher with Good communication and technical skills are welcome Good communication skills Good at problem solving Ability to work in Flexible shifts 24X7 Remote Support Engineer JobKey Ability to handle issues individually. Well versed with handling all types of Outlook, VPN, Virus & process application issues. Remote Support Engineer Mandatory Qualifications Degree / Diploma in Computer Science or any equivalent technical qualification. Relevant experience with any IT support with good communication skills. Will be working under the payrolls of ZACKIT SOLUTIONS as Permanent Employee.

Salary: INR 1,50,000 - 2,25,000 P.A.

Industry: Other

Functional Area: Other


Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Payroll : Zack IT Solutions Pvt Ltd.
    Location : Pune
    Designation :Remote Desktop Support
    Exp : 6Months-3years
    Communication : Excellent
    Ctc : 1.5 LPA-2.50 LPA
    Remote Experience Mandatory
    Date of Joining : 15-20 days
    Should be able to work under the Rotational Shifts of 24/7


UG: Any Graduate - Any Specialization

Company Profile:

Zack IT Solutions Private Limited

Zack IT Solutions Private Limited
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