Who youll work with
Youll be based in our McKinsey Knowledge Centre, Gurgaon and will be part of the Organization team, which is growing significantly.
What youll do
This role entails individuals to play a dispatcher role during the India time zone. In this capacity, the individual will act like the first port of call for Organization questions coming from consulting teams, and be involved in scoping of requests, clarifying doubts on the request, managing process around communicating with consulting teams, setting expectations around deliverables and timelines and allocating work to available researchers.
You will also work with dispatchers from other regions, to ensure consistency in dispatching processes and to make improvements. You will also handle low complexity requests depending on bandwidth.
You will also include tracking of all requests to identify patterns in the requests we receive from consultants, and inform researchers of where knowledge should be codified. You will also alert leadership of requests coming from priority CSTs.
Individual would be very closely involved in driving our knowledge codification process which would involve connecting with consulting teams, debriefing their engagement experience, sanitizing their information, and creating a shareable case.
We encourage new knowledge development specially to address our white spaces. You can also play a crucial role in building and managing knowledge assets in the Practice (for e.g. developing benchmarks, best practice methodology, etc)
You will also be involved on creating newsletters, and contribute to building and maintaining our knowledge sharing platform on core Organization topics.
University degree and excellent academic record required
Process management and stakeholder management
Clear, decisive decision-making skills
Problem solving; in specific scoping and structuring
Clear and crisp communication both written and oral
Ability to deal with ambiguity and be comfortable with it
Desired Candidate Profile
Please refer to the Job description above
UG: Any Graduate - Any Specialization, B.B.A / B.M.S - Management, B.Com - Commerce
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
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McKinsey Knowledge Centre India Pvt Ltd
Our global network of over 2,000 knowledge professionals works alongside our consultants to effect lasting, positive change in client organizations, craft proposals for new engagements, develop new knowledge, and build proprietary assets. Our sophisticated portfolio of capabilities includes custom analytics, diagnostics and bench-marking, world-class expertise and research, and cutting-edge practice and knowledge management.
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