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Restaurant General Manager Required For Fine Dine Italian Restaurant

8 - 13 yrs
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8,00,000 - 18,00,000 PA. Openings: 1 Posted 30+ days ago Job Applicants: 1109 Job Views: 2500+

Job Description

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    • Manage day-to-day operations, with a focus on floor presence and guest experience.
    • Dedication and willingness to go above and beyond in a hospitality driven environment.
    • Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also, to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
    • Leading and motivating a team of staff to ensure they're giving the best customer service possible.
    • Must love taking care of guests and team members! The most important aspect of your job will be taking care of others!
    • Support individuals in a non-judgemental way based on the principles of anti-discriminatory practice.
    • Develop & streamline systems to enhance operational effectiveness and meet goals within the cost, time & quality parameters.
    • Develop and manage effective relationships with key decision-makers in prospective organisations to meet business objectives.
    • Develop short & long term financial and operational goals for the department which supports the overall objectives of the restaurant.
    • Keep track of competitor activities so as to fine-tune marketing strategies and product placement.
    • Identify potential clients and extract higher amount of business by providing various solutions after understanding the clients needs.
    • Should have the capability to "build the brand", and communicate with the media on a daily basis and who also should know how to handle matters in critical situations, and communicate with government authorities and enforcement agencies as required, and ability to communicate / give presentations at Board of Director meetings.
    • Increase the level of guest satisfaction by delivery of an improved product through employee development for quality service and image.
    • Promote the brand in the local community through word-of-mouth and restaurant events.
    • Be prepared to accept other duties and responsibilities in light of changing circumstances and changing individual, operational and service needs.
    • Operate efficiently and profitably while maintaining the reputation and ethos of the restaurant.
    • Accomplishes company goals by accepting ownership for accomplishing new and different responsibilities; exploring opportunities to add value to the organization.
    • Maintain team member morale and address any and all concerns with care and efficiency. Also manage staff performance in accordance with established standards and procedures.
    • Conduct pre-shifts, coach, develop, and mentor front of house team members.
    • Partner with Special Events, Back of House, and service staff to create exceptional experiences for the guest.
    • Maintain administrative responsibilities, including the performance review documentation for team members as needed, taking inventory, onboarding and orienting new team members as required.
    • Provide feedback to the management about the venue as issues arise that needs attention.

    Required Candidate profile

    • B.Sc. hospitality degree/diploma highly desirable.
    • A very good decision maker with planning and organizing skills with at least 8 to 10 years of experience within Indian accent luxurious Hotel or restaurant environment, on managerial position, with a focus on service and leadership.
    • Must be polished, professional, friendly, and have the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment.
    • Should be a good strategic planner who has the capability to translate the strategic thinking into a proper strategy.
    • Excellent interpersonal skills for diplomatically handling staff and customers.
    • strong planning and organisational skills to run a streamlined operation.
    • In-depth working knowledge of alcoholic and non-alcoholic beverages.
    • International exposure will be an added advantage.
    • Extensive knowledge of food safety, sanitation practices, and employee management.
    • Ability to work flexible hours, especially nights, weekends, and holidays.
    • Commitment and passion for Rocket ships mission, vision, and goals.
    • Ability to set vision and invest others in that vision.
    • Self-directed and results-oriented.
    • Outstanding skills in problem solving and critical thinking.
    • Innovative approach to training and development.
    • Sharp eye for staff talent and ability to assess competencies.
    • Ability to simultaneously plan for the long-term and meet short-term goals.
    • Flexible and able to work effectively in an entrepreneurial environment.
    • Experience managing through influence, driving results requiring contribution from multiple stakeholders without direct oversight.
    • Strong coaching skills, with the ability to differentiate coaching and management.
    • Experience of directly managing a high-performing team.
    • Deep content knowledge of management and leadership.
    • Ability to create strong relationships with all stakeholders.
    • Strong written and oral communication skills for managing business admin and personnel matters.

    Perks and Benefits 

    Salary is not a constraint for the right candidate.

Salary: INR 8,00,000 - 18,00,000 PA.

Industry: Travel , Hotels , Restaurants , Airlines , Railways

Functional Area: Hotels , Restaurants

Role Category:Senior Management


Employment Type: Full Time, Permanent


operations guest satisfaction general management General Manager Food and beverage rgm restaurant general manager gm restaurant restaurant management senior food and beverage manager general manager operations


UG: B.Sc - Any Specialization, Hospitality and Hotel Management, Diploma - Any Specialization, Hotel Management

PG:MS/M.Sc(Science) - Any Specialization, Hospitality Administration

Company Profile:

Giovanni Food Company Pvt Ltd

Giovanni Food Company Pvt Ltd
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