Sales Engineer (Pre Sales) Remote Support with a Canadian MNC

5 - 8 Years

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Not Disclosed by RecruiterPosted 15 days agoJob Applicants: 35Job Views: 304

Job Description

SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem-solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. Pre-Sales Engineers are responsible for satisfying the needs of new and existing customers in an effort to maximize their experience with SOTI products. This includes, providing technical support, revenue generation in add-on sales and professional service training and following up on support cases as needed. This position demands that one maintains a high level of customer service through all interactions as a SOTI representative.

Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken and caring persona as an effective representative of SOTI
Conduct onsite and remote demonstrations of SOTI products
Provide pre-sales technical support to prospective customers
Analyze SOTI's market segment and generate recommendations for product roadmaps
Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues
Provide email and telephone based pre and post sales, technical support for our software products

Excellent written and verbal communication skills
Solid understanding of computer networking principles (Firewalls, Network Protocols, Subnetting, etc.)
Knowledge of mobile computing platforms (Android, iOS and Windows Mobile)
Vertical market expertise within the carrier market
Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives
Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset
Knowledge of Active Directory, certificates, CRM solutions is an asset
Experience with databases, Microsoft SQL server, MY SQL, Oracle is an asset
Experience with containerization and virtualization is an asset

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:Sales, Retail, Business Development

Role Category:Pre Sales

Role:Pre Sales Consultant

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile


For almost two decades SOTI Inc. has been an industry leader delivering solutions to manage, secure, support & track business computing devices. We are ready to take on the Internet of Things and provide security and management solutions for a new generation of mobile devices, computers and "things." Over 17,000 customers around the world in; retail, manufacturing, healthcare, government, logistics & numerous other industries, rely on SOTI for their mobility management needs. We are a dynamic company; our executives are visionaries and our employees crave innovation and thrive on hard work.
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Recruiter Name:Recrutiment Team