1. Production Management
i. Program Performance ensure all SLAs are met.
ii. Review and achieve daily and monthly targets set for the team.
iii. Maintain production trackers.
2. People Management
i. Optimum team utilization.
ii. Team building.
iii. Floor support.
i. Timely Internal reports
ii. Timely response to emails.
iii. Participate in internal and client meetings to review work products and deliverables.
4. Floor Support
i. Manage team queries.
ii. Update training and relevant documents.
iii. Mentor and groom low performers.
5. Leave Planning & Attrition
i. Ensure availability of resources based on business requirements.
RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS
Experience Requirements Prefer 3-5+ years of related experience in an office environment and managing people.
Excellent verbal and written communication skills required. Advanced computer skills in Excel and Access required. Experience in accounting, finance, accounts payable, merchandising, buying, or audit preferred.
Strong working knowledge and understanding of retail or healthcare industries preferred.
Ability to successfully manage a team and collaborate with others. Solid financial acumen and understanding of budget, forecast and workforce planning required.
Flexible to work in Shifts
Looking for Immediate Joinees
SKILLS & COMPETENCIES
Demonstrates knowledge in MS Office and US Health Insurance/ retail operations.
Strong analytical, critical thinking and problem solving skills.
Excellent verbal and written communication skills.
Willingness to learn.
Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads.
Ability to work independently and maintain focus on a topic for prolonged periods of time.
Quality focus & Management
Problem Analysis/Issue Resolution
Comfort in working with team members that are remote and located in the US, India or other geographies.
Ability to work within a matrix organization.
Must be detail-oriented and flexible to work in a fast-paced, dynamic environment.
Note - Candidate needs to have hands - on Experience as Team Lead for Minimum of 2 Year.
Salary: INR NA
Role:Team Leader -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Cotiviti India Private Limited
Cotiviti India Private Limited About Cotiviti Cotiviti is a recognized leader in payment accuracy solutions for major healthcare payers in the U.S., along with audit and recovery for top retailers across the U.S., U.K. and Canada. We're a dynamic, global company that combines the complementary strengths, cultures and values of two trusted client partners: Connolly and iHealth Technologies. For more information please visit - www.cotiviti.com In May 2014, Connolly and iHealth Technologies combined operations to offer a portfolio of payment integrity services to the retail and healthcare industries. The iHealth Technologies business (iHT) provides Payment Policy Management services. It partners with health plans to select, customize, and administer the correct coding of professional, outpatient and DME claims. iHT provides a comprehensive solution including payment policy selection, up-to-date content management, effective configuration, and application of payment policy to assure sustainable performance. iHT is headquartered in Atlanta, Georgia, USA and employs several hundred experienced industry professionals with significant background in clinical coding, payer operations, and healthcare IT. Connolly provides post-payment recovery auditing services. Connolly was a pioneer in retail recovery audit and currently serves 18 of the top 20 U.S. retailers. Connolly introduced post-payment recovery audit to the healthcare industry in 1998 and currently serves 7 of the 8 largest commercial healthcare payers, as well as the Centers for Medicare and Medicaid Services (CMS) as one of four Recovery Audit Contractors. Connolly is headquartered in Wilton, Connecticut, USA, and employs approximately 1,200 employees who review more than a trillion transactions each year, recovering nearly $2 billion in overpayments. For more information visit us @ www.cotiviti.com.
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