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Senior Analyst, Damco AR

Maersk Global Services Centres(India) Pvt Ltd
2 - 4 yrs
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Not Disclosed by Recruiter Posted 7 days ago Job Applicants: 440 Job Views: 358

Job Description

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    Key responsibilities

    Job Purpose/ Summary -

    This role will be part of the Accounts Receivables Collections and Analytics team and will be responsible for below listed areas predominantly -
    -Driving KPIs and end results for AR portfolios/complex accounts assigned
    -Inbound and Outbound calls as per collection strategy
    -Process improvement and contribute to Global projects and Standardization
    -Meeting the operational metrics - engage cross functionally within Organization
    -Root Cause Analysis, AR/WKC reporting and develop strategies for collection
    -Taking full ownership and accountability to deliver results and support team
    -Liaise with internal / external stake holders to expedite effective resolutions

    Key responsibilities -
    -Quality and timely responses to internal & external stake holders
    -Focus on Customer Account level issues and effective resolution
    -Reduction of overdues through timely co-ordination with collectors
    -Identifying payment patterns and delinquency in advance and suggesting improvement solutions / strategy
    -Timely identification of cash flow issues and executing global standard policies to drive right customer behaviour
    -Prompt communication across all levels of management to avoid any surprises for better financial controllership
    -Perform Cash Application, Clear On Account and Suspense Account items.
    -Driving internal projects & kaizen and participate in global projects
    -Recommend changes to process and systems that will minimise risk, improve performance and productivity
    -Build network aiming at effective collaboration between the teams considering daily interaction with various stakeholders
    -Ownership of entire receivables and identifying and implementing an effective collection strategy with collectors
    -Responsible for ensuring past due and collection metrics are achieved on region supported
    -Review delinquent account on a regular basis to determine root causes
    -Training and mentoring new team members on process
    -Understand existing policies and procedures (process maps) and support in preparing as SOPs as well as ensuring that SOPs are always updated to ensure knowledge management

Salary: Not Disclosed by Recruiter

Industry: Courier / Transportation / Freight / Warehousing

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    We are looking for

    Required experience & skills -
    -Financial educational background, degree in Finance and Accounting
    -2 - 4 years work experience with at least 2 years exposure to Accounts Receivable/Collections
    -Solid understanding of finance and business.
    -Excellent verbal and written communication and presentation skills, Fluent in English (both written and spoken)
    -Proficient in Microsoft Excel, Word, Access
    -Experience in logistics business would be advantageous
    -Good analytical skills, including the ability to extract, compile and analyse data to present to relevant stakeholders in a structured way
    -Prioritization Ability to handle phases with high workload and activities.
    -Must have good Excel & PowerPoint skills and ability to deal with multiple systems to understand interfaces/impact on process landscape

    Soft skills -
    -Self-motivated, result oriented and attention to detail
    -Team Player works together with team members across various locations to achieve results and fosters teamwork
    -Proactive, quick and self-learner
    -Customer Centricity
    -Organizational Agility and Business Acumen
    -Candidate must be flexible to support different geographies in terms of shift
    -Strong interpersonal skills particularly motivational and communication skills
    -Working knowledge in SAP is added advantage

    We offer

    As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We arent all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.


UG: B.Com - Commerce, Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Maersk Global Services Centres(India) Pvt Ltd

Maersk Global Services Centres(India) Pvt Ltd
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