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Senior Instructional Designer and Product Trainer

5 - 8 yrs
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Not Disclosed by Recruiter Posted 19 days ago Job Applicants: 32 Job Views: 105

Job Description

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    We need curious, customer-focused team members who are driven by successfully enabling customers on the MindTickle platform to join our rapidly growing Customer Enablement team in Pune. In Customer Enablement, we strive to provide customers with easy-to-use, high-quality, just-in-time education.

    As a Senior Instructional Designer and Trainer, you will develop and deliver training for the MindTickle platform. Our product training is provided as self-paced eLearning and online ILT. In this role, you will collaborate with Customer Enablement team members, Product Management, SMEs, Customer Success, Professional Services, Support, and more.

    Apply knowledge of instructional design and adult learning to design, develop, and deliver engaging product training for a global audience.
    Conduct needs analysis for custom training requests.
    Design eLearning and microlearning content.
    Create content (slides) and facilitator guides for ILT.
    Deliver ILT or product-focused presentations online.
    Work cross-functionally and collaborate with SMEs during all phases of development and delivery as required.
    Monitor program metrics to evaluate effectiveness and impact.
    Create and maintain project plans for development and delivery projects.
    Help develop standards and guidelines to ensure consistency in deliverables across audiences and modules.
    Assist in training and mentoring less-experienced members of the team as required.
    Develop and maintain a high degree of product knowledge and related technologies.

Salary: Not Disclosed by Recruiter

Industry: Internet / Ecommerce

Functional Area: IT Software - Application Programming , Maintenance

Role Category:QA/Testing/Documentation

Role:Instructional Designer

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Required Expertise
    Minimum 5-8 years of experience as an instructional designer and trainer in a technology company, preferably SaaS.
    Experienced in instructional design, adult learning principles, and learning theory.
    Familiarity with eLearning authoring tools such as Camtasia and Articulate.
    Familiarity with MS Office, G Suite, JIRA, and Slack.
    Excellent written and oral communication skills.
    Proactiveness and an attitude to own & drive projects from ideation to final deployment.
    Ability to prioritize, schedule, and meet deadlines.
    Comfortable working in a fast-paced, rapidly changing environment.
    Strong collaboration and problem-solving skills.


UG: B.Tech/B.E. - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

MindTickle - Startup

MindTickle is world's leading SAAS platform for sales readiness founded in 2011 by graduates of IITs, ISB & Stanford. Today, our rapidly growing team consists of 250+ people working from Pune & California. We are proud to be one of the very few category-defining Indian companies that has made a global mark. In addition, we are funded by top Silicon Valley investors, like - Canaan partners, NEA, Accel partners and Jyoti Bansal (founder, AppDynamics)
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