New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Senior Manager Operations | Malad Inorbit Malls

10 - 15 Years

Mumbai Suburbs

Not Disclosed by Recruiter

Openings: 1Posted: 18 days agoJob Applicants: 979+Job Views: 2603+
Send me Jobs like this

Job Description



QUALIFICATIONS: Graduate in Hotel Management / Post Graduate in Management

EXPERIENCE: 10 - 15 Years
Should have worked preferably in hotels, shopping malls, retail chain in similar capacity.

KEY ROLES & RESPONSIBILITIES:
  • Responsible for day-to-day management of the unit; operations, logistics and administration.
  • Shall devise systems and procedures for upkeep of assets, smooth running of facilities and ensure customer and retailer delight.
  • Handling customer and retailer delight, generating revenues from events and promotions. 
  • Customer Relationship Management. 
  • Will handle Mall Zoning issues, aspects of Store Design, Vendor Selection, Contract Management, Mall Safety issues etc.
  • Analyzing and evaluating business performance, planning, budgeting and MIS reporting.

KEY SKILLS:
  • Strong customer service orientation.
  • Good commercial skills. 
  • Should be a team player with good communication and negotiation skills. 

REPORTING TO: Centre Head

LOCATION: Inorbit Malls, Malad


Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Operations Manager
Employment Type: Full Time, Permanent

Company Profile

Inorbit Malls India Private Limited
Inorbit Malls (India) Private Limited is a subsidiary of the K. Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with 5 operating Malls covering over 31 lac sqft , employing over 250 direct employees and several thousands of indirect staff , 350 key retail brand partners and over 35 lac monthly footfalls. Current operational malls are present in major metros viz. Mumbai - Malad and Vashi, Vadodara , Bengaluru and Hyderabad.

Inorbit Malls have a universal class and appeal; it seeks to provide a one-stop destination for fashion, influence lifestyles, provides for food and entertainment and has something for all age groups in all walks of life. Inorbit Malls has acclaimed, international standards in facility management and customer service. Over the years Inorbit has developed great expertise in mall development and management in the Indian market. Inorbit's expertise ranges from locating properties, construction, designing, planning and managing large format retail environments to international standards.

Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India. Inorbit's Mission is to "Create evolving social environment offering joyous experiences".
Inorbit cherishes to be an integral part of all Indian consumers living.

As a part of our investment in human management quality, we are keen to engage with and prospectively explore getting on board very talented, senior and capable owner-managers who feel motivated to contribute to this growth saga.
View Contact Details+
Contact Details

Recruiter Name:Kratika Tharani

Contact Company:Inorbit Malls India Private Limited

Email :kratika.tharani@inorbit.in

Address :Plot No C-30, Block - G, Opp. SIDBI, Bandra Kurla, Complex, Bandra (East), MUMBAI, Maharashtra - 400051,India