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Senior Quality Analyst- US Shift

3 - 8 yrs

Time and Venue

21st August , 3 PM onwards

WALK IN: HCL Technologies N5,HCL bserv, A-22, Sector-60 Noida Contact person:Frank. 8754449460

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4,50,000 - 8,50,000 PA. Openings: 1 Posted 1 day ago Job Applicants: 376 Job Views: 3500+

Job Description

 
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    WALK IN:
    HCL Technologies
    N5,HCL bserv, A-22, Sector-60
    Noida
    Time:@ 3:00 PM
    Role & Responsiblities:
    The role is accountable for building, deploying, assessing and maintaining the Service Management Framework for process improvement
    Supports external and internal audits and assessments.
    Support the delivery and implementation of strategic projects and programmes within agreed time, cost and quality.
    Skill Set Required:
    3+ years experience in Quality assurance
    SIX SIGMA Knowledge is MUST
    Should be from a BPO/Corporayte industry
    Quality Assurance 
    Issue solving and ability to create independently RCA/CAPA
    Ability to write and speak to customers
    Continuous Improvement Programs
    Good PPT/Excel SkillsExperience in Customer Audits
    Thorough in compliance/Regulatory parameters
    Familiar with NCs
    Have experience in BCP/DR programs
    Qualification:
    Graduation is must
    Contact person:Frank 8754449460
    Location - Noida 
    Shift -US shift.

Salary: INR 4,50,000 - 8,50,000 PA.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Team Leader-Quality Assurance/Quality Control

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile:

HCL Technologies Limited

hcl
View Contact Details

Walkin Interview

21st August 3 PM

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Job Posted by

Rekha Sashidharan Company Recruiter HCL Technologies Limited Noida

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