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Senior Travel Agent - VIP Desk

8 - 10 yrs
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Not Disclosed by Recruiter Openings: 10 Posted 30+ days ago Job Applicants: 467 Job Views: 2000+

Job Description

 
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    Roles and responsibilities 

    Who are we?
    IATA calls WTMC The TMC Of The Future.
    Skift awarded us The Corporate Travel Innovator in 2018 & 2019
    As one of the fastest-growing Travel Management Companies globally, WTMC is building its own travel technology to disrupt the $2 Trillion business travel industry.
    We dont believe in benchmarking ourselves solely against our fellow travel industry members. We continually seek and partner with innovative, like-minded players across industries to strengthen our offering, maximize savings & benefits and minimize overall spend. Our client list consists predominantly of unicorns and industry mavericks. Proof that our proprietary methods work.
    Less than 5 years later, we have over 125 employees across multiple offices globally and are just getting warmed up. Come help us build the future of travel.

    Sounds Interesting?
    This is fantastic opportunity for someone who thrives in a dynamic and fast-paced environment; and is keen to be an integral part of our journey in redefining service levels and the Corporate Travel landscape.
    This is an opportunity to shape the company's future. As a member of our newly formed Global Client Operations VIP team, you will be part of a dedicated travel-agent support group that works across our Global Offices in providing our VIP clients with insightful and seamless customized travel solutions. You will be pushed to learn the latest in travel tools and methodologies and deliver best in class service.

    Responsibilities
    Engineering Customer Delight you will be responsible for delivering prompt & consistently high-quality customer service to our clients for their various travel needs relating to planning, booking and modifying airline/hotel/ground transportation.
    You will lead by example with insightful and intelligent travel solutions and think out of the box in providing our clients what they need.
    You will become a trusted travel expert with deep process knowledge and an in depth understanding of travel products and services, leveraging them to provide fine-tuned bespoke travel solutions. You will learn to utilize the latest in travel technologies and platforms while mastering and pushing your boundaries on the GDS and other third-party tools.

    Knowledge, Skills and Abilities
    You bring your passion, curiosity & humility to everything that you do, and are hungry to learn and push yourself to go above and beyond in providing world leading service
    You are a motivated and hands on person, with the dedication and desire to be the best at what you do. 

    You are a peoples person with excellent communication skills and patience. You have the ability to work well under pressure
    You have 8 or more years experience in corporate travel, and have great GDS Skills and an understanding of travel industry procedures
    You are detail oriented and logical and are comfortable with using Microsoft Office

    We are growing fast, and our evolution has been driven by the spirit of innovation thatis part of our DNA.
    If you want to work in an environment that will challenge you to relentlessly improve the WTMC experience for our global customers, where each day is different from the next, and your learning never truly ends then join us for a cup of coffee and an exploratory discussion.

    You can learn more about us @ www.wtmc.travel and see how we are disrupting the corporate travel space or reach out to us @ careers@wholdings.travel

Salary: Not Disclosed by Recruiter

Industry: Travel , Hotels , Restaurants , Airlines , Railways

Functional Area: Travel , Tours , Ticketing , Airlines

Role Category:Ticketing/Travel/Documentation

Role:Reservations Executive

Employment Type: Permanent Job, Full Time

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

WTMC

WTMC is a disruptor, changing the landscape in the business travel. Over the last 4 years, we have grown rapidly in our Bombay offices I came across your profile on (Channel) and found your background relevant and would like to connect offline to share with you some of the opportunities. You can learn more about what the press has been talking about us and why we are being recognized as a new age Global TMC.
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