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Service Associate (male Candidates Only)

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1,50,000 - 3,50,000 P.A. Openings: 2 Posted 12 days ago Job Applicants: 216 Job Views: 448

Job Description

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    As a Service Associate, you will be responsible for managing and delivering Customer Experience. This is a unique opportunity since Service Associate would be the face of Rentomojo and takes care of the customer experience during deliveries.

    Job Role:
    Responsible for managing customer satisfaction through customer coordination, delivery supervision and installation.
    Handling all customer queries regarding delivery timing & location, product information, returns and exchanges.
    Be able to identify opportunities and recommend/influence for cross selling and upselling
    Typically drive the whole experience by hand-holding the customers, help them by providing right info and deliver delight during the order deliveries
    Coordinate with Logistics and Customer support teams to provide timely feedback

    Skills Required:
    Minimum 6 months of experience in Sales (online/Ground) and should have exp in customer interaction.
    Preferable experience in working with retail stores like Home shop, Croma, Apple store etc.
    Excellent communication skills as well as salesmanship.
    Good interpersonal and presentation skills.

Salary: INR 1,50,000 - 3,50,000 P.A.

Industry: Other

Functional Area: Other


Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:


Rentomojo, a disruptive fintech subscription platform that works as an intermediary between the banks and consumers facilitating lease financing for the assets. Rentomojo is a firm believer that subscribing to asset classes on monthly rentals would be dominant to outright purchase or EMI.

We have raised $10 million in series B funding from Bain Capital Ventures and fintech entrepreneur Renaud Laplanche along with already existing giants like Accel and IDG Ventures and very close to our Series C round as well.
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