You will be aligned with our Analytics vertical and help us generate insights by leveraging different analytics tools and techniques to deliver value to our clients.
You will be working as a part of Social Media Analytics team which monitors and analyzes Social Media activities, including opportunity analysis & initiatives definition, roadmap formulation & vendor selection, social intelligence technologies, business intelligence, and service set-up & management.
You will be responsible for Social Media Monitoring & Analytics where in you are expected to possess a sound understanding / ability to absorb training of data mining and analysis / reporting applications such as Brandwatch, Social Studio, Synthesis etc. Experience in using advanced research and analytical skills to provide information, analysis and insights regarding markets, industry best practices, customers and competitors is important.
Good to have skills: Inbound Customer Support,Build strong, ongoing relationships with customers
Roles and Responsibilities
In this role you are required to do analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management. Moderate level instruction on daily work tasks and detailed instructions on new assignments would be provided. Decisions impact own work and may impact the work of others . Individual contributor as a part of a team, with a focused scope of work.