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Software Configuration Engineer | Allstate India | Bangalore

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Not Disclosed by Recruiter Openings: 2 Posted 11 days ago Job Applicants: 2500+ Job Views: 4000+

Job Description

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    Configuration Management Lead Consultant

    We build solutions that touch 16 million customers on a daily basis.

    You will work alongside people as passionate as you, focused on delivering the best possible user experiences.

    You will work in a highly collaborative environment primed to adapt to an ever changing landscape and which places technology solutions at its core.

    You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstates global business model; you will deliver results and you will leave things better than you found them.

    Job Description Band C1:

    The Lead Consultant will be responsible for driving strategic thought leadership as well as delivery for the Enterprise Configuration Management team. This will involve implementation of the Configuration Management strategic plan, addressing ongoing CMDB operational activity, leading and engaging with stakeholders around the globe on key decision making and coaching and mentoring the Configuration Management team. The Lead consultant will be required to ensure best practice and pragmatic solutions are embedded throughout the teams delivery.

    This is a fantastic opportunity to play a key strategic and tactical role in a team with a global remit. The Lead Consultant will be required to operate in a position of technical leadership; effectively balancing the demands of day to day operations with strategic solutioning alongside senior leadership. This role has visibility to the top of the organization and provides the opportunity for the successful candidate to make an impact enterprise wide.

    Responsibilities include (but are not limited to):

    Capable of providing strategic thought leadership and is able to assist with the tactical operations of the Configuration Management team.
    Engages with key stakeholders across the globe to drive best practice Configuration Management solutions for the enterprise.
    Provides Configuration Management leadership to a global team including coaching and mentoring.
    Enables technology and business areas in the area of configuration identification, control, recording, reporting, auditing and verifying of configuration items, including versions, baselines, constituent components, their attributes and relationships.
    Enables the ability to account for, manage and protect the integrity of service assets and configuration items through the service lifecycle by ensuring that only authorized components are used and only authorized changes are made.
    Protects the integrity of service assets and configuration items through the service lifecycle
    Ensures the integrity of the configurations required to control the services and IT Infrastructure
    Reviews of complex changes in company processes, standards, and technology to ensure the effectiveness of Configuration Management
    Conducts moderately complex analysis necessary to ensure interfaces between Configuration Management and other Service Management processes (such as Change management, Release Management, Incident Management and Problem Management)
    Maintains awareness of current architectures, reference, and data models to understand and evaluate potential updates to configuration management database
    Develops analytic and visual presentation strategies to ensure configuration and availability data is conveyed in meaningful and interpretive formats for all audience levels
    Plans, design and implementation of Configuration Management process with integration through working committee sessions and stakeholder engagements.
    Establishes configuration reporting for appropriate audiences (for example, to the stakeholders and consumers so they understand the areas to focus on for improved areas to ensure they are aware of opportunities to their parts of the organization, and to individuals to understand their accountability for up to date information)
    Hours of work:

    Standard hours Mon Fri

    Essential criteria: candidates should clearly state on their application form how they meet each of the essential criteria as these will be assessed during shortlisting and only these deemed to meet all of the below criteria will move forward to the next stage.

    5+ years related experience
    ITIL v3 Foundations Certification
    Deep Knowledge with the related ITSM Processes and Polices
    Strong analytical skills
    Desirable criteria:

    2 ITIL Intermediate or Expert Capability Certificate (appropriate processes)
    Cobit Framework Foundations or proven experience
    Experience of working with a ServiceNow Configuration Management CMDB
    Travel requirements:

    Flexibility required to meet business needs

    On-call Requirements:


Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Software - Middleware

Role Category:Programming & Design

Role:Team Lead/Technical Lead

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


UG: Any Graduate - Any Specialization

Company Profile:

Allstate Solutions Private Limited

Allstate Solutions Private Limited
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Nilesh Manek Company Recruiter Allstate Solutions Private Limited Bengaluru / Bangalore

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