Technical lead for strategy, design and development activities for ALM tools
Extensive hands-on experience with JIRA and Confluence configuration
Act as a technical contact to troubleshoot issues occurring on JIRA or Confluence
Create complex JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
Design and implement permissions on the relevant systems to ensure that users only have access to the correct data.
Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
Provide consultation, guidance, and recommendations for how the business process could change to maximize development tools implementation.
Ability to provide technical assistance during major JIRA and Confluence upgrades.
Review and approve project deliverables to ensure that they are architecturally sound and achieve as great a degree of fit with the desired architectures as possible
Debugging and troubleshooting issues
Has hands-on experience on Requirements Management, Bug tracking and Test case management tools
Facilitate the leverage and reuse of solutions and technologies across the enterprise.
Contribute to future vision and strategy by conducting research and proof of concepts, maintaining a broad knowledge of new technical tools and trends, and envisioning how those tools could be used in improving the business processes
Strong analytical abilities, problem solving skills, and attention to detail
Solid understanding of troubleshooting and problem analysis procedures; ability to resolve problems quickly and efficiently
Experience working with global, diverse and remote teams
Experienced in Software development process, tools and training
Excellent oral and written communication skills to be able to work with global teams and internal customers
Possesses expert knowledge, skills and abilities required to resolve the most/highly complex IT issues
Bachelor s degree from an accredited university or equivalent (certification and/or experience) with 4-6 years of relevant experience or equivalent combination of education and work experience
Preferred JIRA and Confluence certified candidates
Preferred experience in other Atlassian tools such as Bitbucket and Bamboo
Preferred knowledge of Agile/ Scrum methodology
Preferred knowledge of Atlassian marketplace plugins and tools that integrate with Atlassian tools
Desired Candidate Profile
Please refer to the Job description above
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required
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Dell International Services India Private Limited
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
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