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Software Engineer / Senior Software Engineer

2 - 6 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 1 day ago Job Applicants: 90 Job Views: 931

Job Description

 
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    Responsibilities
    Level I- Incident Management
    Helpdesk related activities and Ticket handling
    Provide basic navigational support to users
    Provide basic functional support to users
    Initial debugging and corrective action
    Create users and assign permissions
    Execute routine jobs/ queries user reports, data reconciliation, system health check report
    Execute regular housekeeping jobs Removal of log, space checking and monitoring for application and database
    Application Monitoring and escalation
    Outage notification Level II Problem Management
    Problem diagnosis and RCA for incidents escalated by L I
    Ascertaining and fixing bugs front end and backend
    Analyze application logs and dumps
    Logging problems with vendor for product bugs/ configuration
    Assist in performing patch/ product testing and implementation
    Tuning DB queries , views , MVs, Jobs , procedure, packages
    Data repair
    Building utilities
    Manage the relevant documentation Level III Advance / Proactive Support
    Suggest proactive measures for fine tuning of applications checking of log, checking the load testing result, average page size checking.
    Help improve performance as a part of System Improvement plans
    Identification and imparting Internal and user Training On new and existing modules/ functionality
    Review and updation the documents provided by L2 and Quality checking
    L1 and L2 management
    Follow Change Management process
    Maintain Application set- up documentation
    Work with Data Center team to configure application set- up in event of disaster
    Setup process to perform steady state application administration and monitoring of the application Additional Remarks :
    NET experience with good communication and problem solving skills. Prior experience of supporting application is MUST.

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type: Permanent Job, Full Time

Preferred Keyskills

Other Keyskills

Education-

UG: B.Tech/B.E. - Computers

PG:M.Tech - Computers

Company Profile:

Fulcrum Logic (I) Pvt. Ltd.

Fulcrum Logic is a Global IT and Business consulting organization, providing localized services for medium and large organizations world-wide. At Fulcrum Logic, we have distilled the key elements from successful projects and honed our services and solutions to meet customer needs.

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