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Software Giant - Technical Support, BPO, Freshers - Sal 26k

Creative Hands HR Consultancy hiring for Fortune 500
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2,50,000 - 4,00,000 P.A. Openings: 300 Posted 6 days ago Job Applicants: 205 Job Views: 770

Job Description

 
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    Fortue 500 co's hiring for BPO - voice process for US Shift

    Location - Hyderabad, Hi tech city & Chandigarh (Telephonic interview for outstation candidate)


    Outstation candidate telephonic interview id conducted.

    Required Skills / Experience:

    Excellent verbal and written communication

    Freshers or any experience in BPO preferred.

    Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.

    Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.

    Able to apply non-linear thinking to problem-solving.

    Should be able to work in Rotational shifts

    Responsibilities:

    Understand and become conversant in a relatively large software application

    Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis

    Teach solutions to customers.

    Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.

    Work with members of the team and other departments/teams to resolve product issues.

    Meet individual case management, and contractual metrics

    Benefits :

    Cab facilities

    Excellent Growth

    Salary - 13500 take home to 25600 take home for experience + Performance allowance

    No. of vacancies: 400

    If interested please contact Varsha 7200847046 . Get your interview scheduled before you walk-in.

    Please refer your friends and colleagues.

    Thanks,
    Varsha
    7200847046

Salary: INR 2,50,000 - 4,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

Creative Hands HR Consultancy

Please call Varsha 7200847046 for more info
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