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Software Giant -technical Support/ Customer Support, BPO, - Sal 28k

0 - 5 yrs
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2,00,000 - 3,75,000 PA. Openings: 40 Posted 30 days ago Job Applicants: 46 Job Views: 350

Job Description

 
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    Fortue 500 co's hiring for BPO - voice process for US Shift

    Work location - Chennai & Noida & Delhi  Bangalore

    Mumbai - Graduation is not mandatory

    Required Skills / Experience:

    Excellent verbal and written communication

    Freshers or any experience in BPO preferred.

    Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.

    Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.

    Able to apply non-linear thinking to problem-solving.

    Should be able to work in Rotational shifts

    Responsibilities:

    Understand and become conversant in a relatively large software application

    Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis

    Teach solutions to customers.

    Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.

    Work with members of the team and other departments/teams to resolve product issues.

    Meet individual case management, and contractual metrics

    Benefits :

    Cab facilities

    Excellent Growth

    Chennai - Salary - 13500 take home to 28000 take home for experience + Performance allowance

    Delhi - Only Female - Voice process

    No. of vacancies: 400

    If interested please contact Varsha 7200847046 . Get your interview scheduled before you walk-in.

    Please refer your friends and colleagues.

    Thanks,
    Varsha
    7200847046

    Send resume to - Hemanthbhathad@gmail.com

Salary: INR 2,00,000 - 3,75,000 PA.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Full Time, Permanent

Keyskills

Company Profile:

Creative Hands HR Consultancy

Please call Varsha 7200847046 for more info
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Creative Hands Recruitment Consultant Creative hands hr consultancy Chennai

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