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Software Quality Engineer, Sustaining Engineering

8 - 13 yrs
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Not Disclosed by Recruiter Openings: 3 Posted 30+ days ago Job Applicants: 1167 Job Views: 1345

Job Description

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    Roles and responsibilities 

    Staff Software Quality Engineer, Sustaining Engineering is responsible for Level 3 and higher level of production engineering support of Ondot Products. Troubleshooting, finding a root cause and identifying a workaround for customer Severity 1, Severity 2, Priority 1 & Priority 2 issues within SLA time period are the major success factors for this role.


    Debug, profile and troubleshoot complex problems in live environments
    Interface with customer & customer support team to reproduce a production issue
    Develop test scenarios, test cases and validate production defects in a timely manner
    Prepare and validate instructions to apply production fixes in customer environment
    Expertise in staging in-house environments for the specific customer infrastructure
    Test & validate that the enhancements and fixes are scalable, reliable and maintainable
    As needed, create Oracle Database SQL Queries to troubleshoot customer functional issues
    Understand released Ondot Products flows, configurations to reproduce production issues
    Follow Quality Control processes according to industry standard practices
    Take initiative and work independently to meet organizational priorities
    Be a team player in a global team that works round the clock to meet customer needs

    Required Candidate profile

    Self-motivated, results-oriented individual, who can work in a fast-paced environment, and
    adapt to changes to meet customer production issues
    Advanced proficiency in Troubleshooting and communication skills
    Decision-making capability to switch between multiple customer production issues
    8+ years of QA experience
    5+ years of ISO 8583 testing experience
    5+ years of Java, JEE, Multi-Threading and Multi-Tier applications testing experience
    3+ years of hands-on experience with Linux & Oracle Database

    Desired Qualifications

    SOAP & REST client testing
    JSON & XML technologies-based application testing
    Testing TCP/IP, JMS or MQ applications
    Experience working in product companys sustaining engineering team

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: IT Software - QA & Testing

Role Category:Programming & Design

Role:Team Lead/Technical Lead

Employment Type: Permanent Job, Full Time

Other Keyskills

Company Profile:

Ondot Systems India Pvt Ltd

Ondot is a high-growth Fintech company headquartered in Silicon Valley in USA, with marquee globalcustomers, a dominant presence in USA, and an expanding international presence in Latin America.
Ondot offers a premium solution for consumers to manage, control, and interact with their payment cards. From a smartphone app, consumers can set preferences for when, where, and how theirpayment cards are used; interact with real-time alerts; get contextual advice and offers; and perform self-service actions. Ondot is a white-label solution that is offered as a branded solution by financial institutions to their customers.
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Job Posted by

Raja Raguram Senior Manager HR Ondot Systems India Pvt Ltd Bengaluru / Bangalore

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