Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills : Solution Architecting
Good To Have Skills : Project Portfolio Management Tools
Key Responsibilities : IT architecture, Data Center and Cloud Offering knowledgeRelevant understanding of Key IT system areas : DC Components, NW ComponentsProject Management and Knowledge of Testing flow and coverage in IT ServicesProject Management methodologiesKnowledge of ISO20001 standardAbility to work with international distributed teamsHigh capacity of synthesis for technical planning issuesProblem solving attitudeCustomer management abilityStrong leadership and Language Skills
Technical Experience : Advanced written and spoken EnglishService TransitionProject ManagementDC and NW MigrationsService Integration
Professional Attributes : An ability to learn new technologies quicklyGood time management skillsAn ability to follow processesStrong documentation skillsGood communication skills both written and verbal
Educational Qualification : Graduate; Industry certifications Project Mgmt,Agile,Prince2 IT Certifications-DC, Network Services
Additional Information : IT Certifications related to DC Services and Network Services24X7 Support