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Sr Associate MIS _tech Mahindra Ltd_ Giga Space, Viman Nagar

1 - 4 yrs

Time and Venue

5th April - 12th April , 10 AM onwards

Delta 1 2nd floor, Giga Space Tech Park, Opposite East Court, Viman Nagar-Pune. Except Sunday 10AM to 5PM SPOC: Shilpa Thakur (view on Map)

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Not Disclosed by Recruiter Openings: 2 Posted 21 days ago Job Applicants: 304 Job Views: 982

Job Description

 
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    Roles and Responsibilities:-

    Excellent knowledge of MS Excel & other MS Office Applications.
    Knowledge of VBA or SQL and MS Access will be preferred
    Analysis Strong Analytical skills.
    Knowledge of VBA or SQL and MS Access will be preferred
    Knowledge of Call Center Inbound/Back Office (preferred) KPIs and calculation thereof.
    Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysis.
    Ability to handle pressure.
    Should be conversant in oral & written English.
    Capacity Planning, budgeting, projection validation & Billing/Invoicing Prospecting Knowledge
    Knowledge / understanding of trending / forecasting & scheduling (preferred).
    Ability to follow instructions and client requirements within TAT and with accuracy.
    Attributes (What behavior the person should exhibit): Open to change, Multi-tasking skills.

    Key Deliverables (KRA/Measure):

    Accurate and Timely reporting
    Client Management Internal and External
    Ability to work on data and generate various types dashboards, reports/ad-hoc reports
    Meeting client requirements within TAT and with accuracy
    Ability to handle high level data analysis and data

    Applicants Specifications & Qualification:

    Good knowledge of MS Excel & other MS Office Applications
    Knowledge of VBA / SQL and MS Access will be preferred
    Ability to think strategically and work in terms of business opportunity and growth
    Candidate should be ready to work in a 24*7 environment
    Ability to handle pressure

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

TECH MAHINDRA LIMITED

ECH MAHINDRA LIMITED
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to the telecommunications industry.
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Walkin Interview

5th April - 12th April 10 AM

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Job Posted by

Anand Rajurker Company Recruiter Tech Mahindra Ltd Pune

1386 followers

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