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Not Disclosed by Recruiter Openings: 1 Posted 30 days ago Job Applicants: 211 Job Views: 547

Job Description

 
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    about the role
    • Ensure High availability of customers IT Infrastructure managed
    • Perform Incident, Problem & Change Management using assigned Tools
    • Ensure compliance to agreed SOWs
    • Handle Technical Escalations received from Customer
    • Create SOPs ensuring compliance to Service Level Agreements (SLA) and train iternal teams
    • Troubleshoot High Severity incidents & Provide RCA
    • Take initiatives in learning new Technologies & Tools
    • Co-ordination with customer on Incident resolutions & closure
    • Assist in MIS & Dashboards
    • Document technical procedures and work instructions
    • Ensure High availability of customers IT Infrastructure managed
    • Perform Incident, Problem & Change Management using assigned Tools
    • Ensure compliance to agreed SOWs
    • Handle Technical Escalations received from Customer
    • Create SOPs ensuring compliance to Service Level Agreements (SLA) and train iternal teams
    • Troubleshoot High Severity incidents & Provide RCA
    • Take initiatives in learning new Technologies & Tools
    • Co-ordination with customer on Incident resolutions & closure
    • Assist in MIS & Dashboards
    • Document technical procedures and work instructions
    about you
    • MCSE MCSA
    • VMware VCP Certifcation
    • CCNA certification would be an advantage
    • Knowledge of storage technologies ( SAN/NAS)
    additional information
    • Experience in Windows Exchange
    • Hands-On Experience in Installation,configuration & Troubleshooting with Windows
    • Good Knowledge & experience on Back-up, Restore technologies and OS dependencies
    • Excellent understanding of storage concepts, and proven ability to troubleshoot network related problems.
    • Designing Implementation and Administration of Vsphere ESX ESXi enviornments
    • Good knowledge of Protocols TCP/IP and routing and switching protocols
    • Exposure to quality standards ISO 20000 & 27000

Salary: Not Disclosed by Recruiter

Industry: Office Equipment, Automation

Functional Area: IT Software - Network Administration , Security

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Network Administrator

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

ORANGE BUSINESS SERVICES INDIA SOLUTIONS Pvt. Ltd.

ORANGE BUSINESS SERVICES INDIA SOLUTIONS Pvt. Ltd.
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