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Sr. Technical Consultant

2 - 5 yrs
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Not Disclosed by Recruiter Posted 24 days ago Job Applicants: 18 Job Views: 305

Job Description

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    Hipath/Hicom/Eroset line

    Hipath Communication platform Hipath- 3000 associated administration tool, work- point, and access- point

    Knoweldge on HiPath HG 3550 (integrated H.323) & HG1500 (Hipath GW card) for VOIP / Inter PBX connectivity

    Knowledge on endpoints like DECT & OPTICLIENTS soft phones

    Knoweldge on Siemens integrated voice mail & Siemens Xpressions

    VOIP protocols, signaling (SIP & H323) & Voice codecs

    System handoff to customer including basic training (feature).

    Awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) .

    Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process

    Experience in designing POA for complex Change/Project.

    Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.

    Rich experience in handling of Implementation projects.

    Positions will require to work in rotational shifts to support 24 7 operations /project assigments

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


UG: B.Tech/B.E.

PG:Post Graduation Not Required

Company Profile:

Diverse Lynx India Pvt. Ltd

At Diverse Lynx, we emphasize long-term, value added relationships with a commitment to understand our customer’s business needs. By leveraging proven industry experience and expertise, we concentrate on providing On-Site Consulting Services to manage resources for our customer’s project needs. We develop customized IT Solutions for our customers that are product, platform and technology independent. We also provide comprehensive Clinical Trials & Data Management Services to the pharmaceutical, biotechnology, generic drug, and medical device companies in the areas of General Medicine/Cardiology, Infectious Diseases, Neuroscience, and Oncology therapeutic areas. Headquartered out of New Jersey, USA, we have collaboration in Europe and Southeast Asian Countries including India and Japan.”
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