Maintain a strong customer relations and satisfaction; proactively and diligently works to ensure customer problems are resolved quickly
Supports business promotion activities by attending and presenting software in various trade shows, conferences and other events
Manages and interprets customer requirements - speaking with clients to understand, anticipate and meet their needs;
Implementing new software and technologies to customer community in India.
Training customer and internal stakeholders on various construction software
Assists clients in understanding which products or services best satisfies their needs in terms of functionality, quality, price and delivery
Primary source of pre- sales support and training for the divisional sales department
Oversees workflow of all business processing including preparation of reports, charts, and other statistics to support and direct internal and external Customers.
May handle and resolve more complex customer requests or complaints. Develops and implements promotional technical events engage with key technical stake holders.
Proactively drives collection of information that aids in the development and improvement of products and services offerings
Manages and interprets customer requirements - speaking with clients to understand, anticipate and meet their needs
Skills & Knowledge:
Excellent communication, convincing and presentation skills
Knowledge of cost estimation for building projects with Good MS project management / primavera and any other similar applications.
Strong analytical skills & good presentation ability.
GoldLeaf Corporation, an organization is committed in creating exceptional partnerships with our clients that enable us to provide a world-class service while upholding the highest standards of professionalism and ethics. As a company, we strive to add value and create opportunity in all that we do. Our creative, hands-on approach, combined with our wide-ranging experience, expertise and extensive relationships has distinguished us.
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