Job Description

Store Manager

4 - 6 Years
Chennai

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Not Disclosed by RecruiterPosted 13 days agoJob Applicants: 42Job Views: 262

Job Description

Purpose of the Job:
Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.


What will you do?

Store Operations & Audit / Compliance:
Adherence of Store Operations in line with pre-defined SOPs
Ensure that the look and feel of the store is as per guidelines/standards
Track efficient Cash handling; prevent shoplifting / ensure safety and security
Visual merchandising as per plan / guidelines
Inventory and stock management to prevent stock-outs or excess Inventory
KPI reporting as per guidelines and on-time
Strategic Roll outs:
Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
Manage closure of current store during refit & conversion
Profitability:
To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell
To ensure required MIS & tracking at CRO levels
Manage Store expenses are as per plan
Provide suggestions /feedback to improve store productivity
People Development / Team Management:
To ensure daily roistering & briefing to outsourced store staff
Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
Ensure motivation & development of outsourced store staff
Customer Experience:
Ensure adherence to CE guidelines
Manage staff allocation based on demand at point in time
Personally step in to handle demanding customers
Provide suggestions for improvements in CE

Salary: Not Disclosed by Recruiter

Industry:Telecom/ ISP

Functional Area:Sales, Retail, Business Development

Role Category:Retail Sales

Role:Retail Store Manager

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

You are an ideal FIT if you have

High energy
Strong process orientation
Project management skills
Appreciation of need for Customer Experience delivery
Building & nurturing partnerships
Influencing skills


Qualification & Experience

Must Have: 4-6 years work experience. At least 2 years in a Retail Business operations role.
Must Have: Post-graduation, MBA or equivalent Business Management Diploma

Education-

PG:MBA/PGDM - Any Specialization, PG Diploma - Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Bharti Airtel Limited

About Bharti Airtel
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 331 million customers across its operations at the end of June 2015. To know more please visit, www.airtel.com
View Contact Details+

Recruiter Name:HR

Contact Company:Bharti Airtel Limited

Reference Id:IND27357

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