Educational and Experience Requirements :
Relevant CDM experience with at least 3 -4 years in a leadership role.
Prior experience in running operations in a BPO set-up.
Excellent project management skills.
Creative approach to problem solving and good lateral thinking skills
Good leadership abilities.
High energy and drive to lead large teams.
Comfortable working in a dynamic business environment.
Full time position.
Interfaces with the TLs, IT, Trainers and administrative personnel
Should manage the HR issues and seek to keep the morale of the workforce high.
Should coordinate all the issues with various entities within the centre
Should be a leader for various on going employee committees i.e. issues that may be of a daily nature or any concerns of the workforce.
Ensure timely completion of performance review / assessments of production workforce.
Should motivate and encourage all employees in achieving their set targets
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:Top Management
Employment Type:Full Time, Permanent
Desired Candidate ProfilePlease refer to the Job description above
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Accenture Solutions Pvt Ltd
Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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