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Subject Matter Expert (sme)- MEPC

5 - 10 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 119 Job Views: 310

Job Description

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    • 1. Job Purpose:
      1.1 The responsibility of this position is to maintain, monitor and enhance Facility Management processes relevant to service category that ensure the efficient and smooth Business operations across Pan India by managing zone / state FM team, Customer, Vendor/OEM as per SOP/ SLA.

      2. Key Responsibilities:

      2.1 Tracking & control the critical faults > 15 days & and non-critical faults > 30 days on daily basis across Pan India.
      2.2 Preventive maintenance completion as per calendar and breakdown maintenance.
      2.3 Ensure the efficient and smooth FM operations across Pan India with respect to Service Category.

      Activities/ Tasks
    • Managing the FM service category operations as per approved SOPs / SLAs by the Head of Department.
    • Responsible for fulfilment of ISO : QMS 9001 & EnMS 50001 Compliance as per applicable international standard
    • Monitoring the planned preventive maintenance plan for the cluster in coordination with Zonal / state team.
    • Periodical Review / meetings / conference calls with FM Team, vendors internal customers to achieve maximum uptime for equipments
    • Monitor & ensure Resolution of pending technical issues
      Drive the continual improvement projects.
    • Conduct periodic Store Audit to check Maximum Uptime for equipments / service delivery
    • Meeting / review with customers ,format SPOC and FM team for better service delivery in line with business
    • Review with Procurement / FC&A for WO / PO
    • Review of Scope for FM services to avoid confusions and business continuity of operation
    • Periodic review and Creation of FM SOPs with respect to category for business continuity of operation and continual improvement
    • Validation of FIR / ATR of critical incident occurred across Pan India
    • Root Cause Analysis (RCA) of chronic issues
    • Asset master management (New equipment's dispatched during refit / refresh) review & ensure correctness
    • Encourages and is open to the initiatives, feedback and ideas of others, in the interests of improving service delivery, quality and performance
    • Monitoring vendor payments for Business Continuity of Operation
    • Conducting store audit as per defined frequency to understand customer requirement & analyzing the quality of service delivery.

Salary: Not Disclosed by Recruiter

Industry: Retail / Wholesale

Functional Area: Other


Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    • Competencies:

      Leadership quality
    • Strong oral and written communication skills
    • Result oriented
    •  Effective Team Management
    • High level analytical and problem-solving skills with a solution focus
    • Negotiation Skills
    • Technical decision making ability

       Educational Qualification:

    • Degree in Electrical / Mechanical Engineering, BE Electrical/ Mechanical
    • Substantial knowledge of the purpose and functions of Facility Management

Company Profile:

Reliance Industries Ltd

Reliance Industries Limited is the largest private sector corporation in India with annual revenue of US$ 62.2 billion and net profit of US$ 3.8 billion. The Group’s activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail and telecommunications. Reliance Industries Ltd is India’s first private sector company to feature in Fortune Global 500 list of ‘World’s Largest Corporations’, currently ranking 114th in terms of revenue & 155th in terms of profit. RIL strives to be a product and service leader across its industries, a great work-place and above all, to create value for its stakeholders and society.
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