Search Jobs

Support Lead - Regional Community Operations - Consulting- Iim/mdi/isb

5 - 10 yrs
Apply without registration
Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 103 Job Views: 205

Job Description

Send me Jobs like this
    Support Lead - Regional Community Operations - Consulting Firm - IIM/MDI/ISB

    The primary purpose of this position is to look into strategy, initiatives and impact analysis with respect to customers.


    - Investigate and analyze the customer impact of multiple initiatives of the company (existing and planned)

    - Look into the demand and supply, risk, fraud parameters affecting city/region and customers

    - Support and operations for initiative expansion

    - Data processing

    - Provide solutions to business

    - Multi-stakeholder management


    Internal : Program Managers, City Head, Product Lead, Tech Lead (Dotted Line)

    External : Interact with multiple stakeholders, including various departments, vendors, partners and customers

    Required Candidate profile


    Experience :

    - 3-10 years of experience in analytics, strategy and operations with a blend of customer support and customer experience

    - Consulting knowledge

    Education :

    - IIM/ISB/Equivalent colleges

    Skills :

    - Strategy and operations

    - Analytical edge- SQL/R/Python

    - Ability to process data

    - Six Sigma/Lean

    - Process/Domain expertise

Salary: Not Disclosed by Recruiter

Industry: Strategy, Management Consulting Firms

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Employment Type: Full Time, Permanent


Corporate Strategy Regional Community Operations Lean Six Sigma Analytics


UG: B.Tech/B.E. - Any Specialization

PG:MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

SilverPeople Recruitment Consulting

Leading Client
View Contact Details
Apply without registration

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

Get Better Jobs & Higher Salaries. Suggested courses

Max 2MB, doc, docx, rtf, pdf
We will create your profile