Team Leader Operations- Non Voice (US Mortgage)

2 - 4 Years
Delhi NCR
INR 3,00,000 - 5,00,000 PA.
Posted: 9 days agoOpenings: 1Job Applicants: 592Job Views: 1199

Job Description

Team Leader- Operation

Reporting to: Assistant Manager - Operation

Location : Delhi

Qualification: Graduate

Work Experience required : 2 + years as Team lead or Senior Assoctiate

Division/Department : Back office

Type of position : Permanent

Travel : Not Required

Role Explaination

Role : Team Leader

Duties & Responsibilities :

To lead a team of 8-10 Operators

Responsible for day-to-day production related to Mortgage account

Strong exposure to US Mortgage process.

Manage team SLA's in conjunction with project requirements (timelines)

Maintain MIS (Production reports)

Focus on Project & People Management

Good communication and inter-personal skills.

Salary: INR 3,00,000 - 5,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Sourcehov India Private Limited

With annual sales approaching $1 billion, SourceHOV provides specialized knowledge platforms, powered by decades of industry and customer-specific experience, to deliver solutions and services for major industries and government agencies. The company’s services and solutions result in improved quality and increased efficiency, and when coupled with data analytics, can provide critical quantitative insight to enhance business intelligence and support effective decision making. Companies from more than 50 countries, including more than half of the Fortune 100®, choose us as their trusted technology and operations partner for their mission critical processes. SourceHOV’s global workforce is made up of more than 15,000 employees across 14 countries and operate in more than 120 delivery centers.”
View Contact Details+

Recruiter Name:Rahul Sharma

Contact Company:Sourcehov India Private Limited


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