Team Leader Operations- Non Voice (US Mortgage)

2 - 4 Years
Delhi NCR
INR 3,00,000 - 5,00,000 PA.
Posted: 9 days agoOpenings: 1Job Applicants: 592Job Views: 1199

Job Description

Team Leader- Operation


Reporting to: Assistant Manager - Operation


Location : Delhi


Qualification: Graduate


Work Experience required : 2 + years as Team lead or Senior Assoctiate


Division/Department : Back office


Type of position : Permanent


Travel : Not Required


Role Explaination


Role : Team Leader


Duties & Responsibilities :


To lead a team of 8-10 Operators


Responsible for day-to-day production related to Mortgage account


Strong exposure to US Mortgage process.


Manage team SLA's in conjunction with project requirements (timelines)


Maintain MIS (Production reports)


Focus on Project & People Management


Good communication and inter-personal skills.


Salary: INR 3,00,000 - 5,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Sourcehov India Private Limited

With annual sales approaching $1 billion, SourceHOV provides specialized knowledge platforms, powered by decades of industry and customer-specific experience, to deliver solutions and services for major industries and government agencies. The company’s services and solutions result in improved quality and increased efficiency, and when coupled with data analytics, can provide critical quantitative insight to enhance business intelligence and support effective decision making. Companies from more than 50 countries, including more than half of the Fortune 100®, choose us as their trusted technology and operations partner for their mission critical processes. SourceHOV’s global workforce is made up of more than 15,000 employees across 14 countries and operate in more than 120 delivery centers.”
View Contact Details+

Recruiter Name:Rahul Sharma

Contact Company:Sourcehov India Private Limited

Email :rahul.sharma@exelaonline.com

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