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Team Leader- Quality (RCM AR Voice) in Medical Billing

5 - 7 Years
Not Disclosed by Recruiter
Posted: 26 days agoOpenings: 1Job Applicants: 420Job Views: 1185

Job Description

Roles and responsibilities 

Greetings from Technosoft Global Services Pvt Ltd!!!

We are looking for candidates who are experience Team Leader- Quality (AR Voice) in medical billing US Healthcare Industry.

Job Description:
  • Act as an interface between the quality analysts and management.
  • Ensure adherence to the client specific SLAs.
  • Ensure quality activities are in line with documented procedures and manage the day-to-day/routine operations.
  • Responsible for delegation of tasks and ensure that targets are achieved & reporting timelines are met.
  • Monitoring performance by gathering relevant data and updating production reports
  • Conduct regular one-one session with the team to identify gap and initiate action plan accordingly.
  • Conduct calibration sessions with the quality auditors and the operation team leaders to ensure they are in sync with the client expectations.
  • Organize brainstorming sessions among auditors to find out the best possible way to tackle current issues / problems.
  • Analyze data to identify areas for improvement in the quality system.
  • Recommend and monitor corrective and preventive actions.
  • Identifying relevant quality-related training needs and delivering training.
  • Strive for continual improvement of the existing quality monitoring systems and the processes by which they are developed.

Added advantage for completed Six sigma Belt

Experience: 5-7years

Shift: Night

Salary best in the industry

Job Location: DLF, Chennai

Cab: Free Pickup & Drop and Food Facility

Please Share your updated resume to santhosh.ma@technosoftcorp.com

Contact HR- Santhosh
Mobile.No: 8939881763

Technosoft Global Service Pvt Ltd.,
Block-5, 4th Floor
Ramapuram, Chennai

Required Candidate profile

  • Minimum 5 years experience in US healthcare
  • Strong knowledge in concepts of AR vertical, knowledge in RCM would be an added advantage
  • Should have worked as a Team Leader for Quality Assurance for a minimum of 2 years.
  • Should have good knowledge in quality concepts & metrics
  • Willing to work in night shifts.
  • Knowledge on quality tools will be an added advantage

Perks and Benefits 

Salary best in the industry

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Technosoft Global Services Pvt Ltd

Technosoft combines strategy, technology and creativity to help companies accelerate their digital transformation journeys. We help our customers gain insights from data that others can't see and we provide bold ideas for innovation. Technosoft offer solutions for digital transformation, data science, robotic process automation, artificial intelligence, cloud management, application lifecycle management, quality assurance and testing, CRM-ERP (Salesforce, SAP, Oracle), and IT infrastructure management. Technosoft has extensive domain knowledge of the banking and financial services, healthcare, retail, manufacturing and high tech industries. Headquartered in Southfield, Michigan, Technosoft has 4,400+ global employees and is trusted by more than 35+ Fortune 1000 customers in North America and India.
View Contact Details+

Recruiter Name:Santhosh

Contact Company:Technosoft Global Services Pvt Ltd


Email :santhosh.ma@technosoftcorp.com

Address :DLF IT Park,5th Block, 4th Floor,Ramapuram,, Chennai 600086, Chennai, Tamilnadu - 600087,India

Reference Id:TL-Quality01


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