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Team Member-csd & FCD

1 - 4 Years


Not Disclosed by Recruiter

Applicants need to go to the venue mentioned or call on the number provided below
Openings: 1Posted: 17 days agoJob Applicants: Less than 10Job Views: 25
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Job Description

Managing exchange desk -  Ensures smooth exchanges of merchandise of customers, Ensures capturing, addressing & replying to all customers, complaints, suggestions & queries in timely manner, Analysis and feedback of the exchanges and complaints.

Alteration Desk -  Managing out sourced contracts with tailors, Ensure safety of the merchandise, Ensures smooth front end delivery of merchandise to customers, cost effectiveness & efficiency of back end tailoring operations, Analysis and feedback of the alterations.

Managing FCC Desk Operations -  Ensures timely issues of cards, Addresses & replies to FCC customer complaints & handles other troubleshooting activity with support from the services office, Ensures redemption of FCC points happen in a smooth manner, Manages activities related to FCC promotions.

FCC target -  Ensures achievement of FCC targets along with head of the unit marketing, Keeps track of FCC target achievement in different sections & drives the acquisition of FCC targets through the DM's/Sup's.

Back end interaction with the services Office - Ensures fortnightly stock reports on (Cards, FCC Benefit guide, collaterals, and envelopes) to Services office on time, Ensures Daily enrollment (sorted forms) are sent to the Services Office for data entry, Correspond with the Services Office w.r.t upgrades, renewals of cards etc.

Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Sales Support
Role: Front Desk/Cashier/Billing
Employment Type: Full Time, Permanent

Company Profile

Shoppers Stop Ltd
The foundation of Shoppers' Stop was laid on October 27, 1991 by the K. Raheja Corp. group of companies. Being amongst India's biggest hospitality and real estate players, the Group crossed yet another milestone with its lifestyle venture - Shoppers' Stop. From its inception, Shoppers' Stop has progressed from being a single brand shop to becoming a Fashion & Lifestyle store for the family. Today, Shoppers' Stop is a household name, known for its superior quality products, services and above all, for providing a complete shopping experience. We have 20 company owned stores scattered across 9 nine cities in India.With an immense amount of expertise and credibility, Shoppers' Stop has become the highest benchmark for the Indian retail industry. In fact, the company's continious expansion plans aim to help Shoppers' Stop meet the challenges of the retail industry in an even better manner than it does today.
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Contact Details

Recruiter Name:Ritika Nigam

Contact Company:Shoppers Stop Ltd


Walkin Interview

27 Jan - 27 Jan 12 AM

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