The role of a Tech Manager is to ensure the consistent and successful delivery of software product that meets functional and technical quality objectives. The Manager accomplishes this by employing their: project management skills, understanding of technology and software engineering, and people leadership. Additionally, the Tech Manager is responsible for hiring and maintaining a highly skilled and performing team of software engineering professionals and ensuring their needs for technical challenges, skill growth, and overall career development are met.
Main Responsibilities and Deliverables
Project manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary
Be accountable (in conjunction with the team technical lead) for the quality of the teams release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression- test automation, code reviews, and design practices.
Facilitate and support team members technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
Oversee efforts to improve operational stability of team and software product by creating and monitoring operational dashboards to monitor and alert to system/platform problems and following up on action plans as a result of customer found issues.
Build the team by hiring the best engineers. This includes direct participation and delegation of all recruitment and hiring activities as needed.
Proactive and on-going performance management activities including: regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives and participating in R&D-wide performance calibration meetings.
Follow the company Code of Ethics, policies and procedures at all times.
Communicate in an effective and professional way with customers in and outside of the company.
Reduce liability to the company by ensuring engineers are trained in relevant security and privacy standards and coding practices follow the same
Required Candidate profile
Total 13 years of experience.
8+ years of experience in software development
3+ years leading a high performing team in a software product development environment
Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
Experience in high performance, highly available and scalable systems
Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).
Deep Knowledge and experience with software design patterns and how they can be incorporated into software design.
Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure.
Experience in database development with SQL;
Experience with Open Source Software (OSS) technology frameworks, platforms, and tools
Experience with total quality management techniques and methodologies for software engineering
Experience with iterative or Agile mythologies and techniques; Scrum approaches to software deliver a plus
Ability to motivate and inspire others to take on challenges and creatively overcome obstacles
Great initiative; proven ability to tackle projects with a can do attitude
Proven experience in operating within a global environment
Comfortable with working in a complex matrix environment
Salary: Not Disclosed by Recruiter
/ Software Services
Functional Area: IT Software - Application Programming
Role Category: Project Management
Role: Project Manager-IT/Software
Employment Type: Full Time, Permanent