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Technical Support Engineer

1 - 6 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 15 Job Views: 321

Job Description

 
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    Technical Support Engineer

    No. Of Positions: 1

    Take ownership of customer issues reported for software's being used and ensure proper resolution within defined time lines, Research, diagnose, troubleshoot and identify solutions to resolve customer issues, Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams, Provide prompt and accurate feedback to customers, Ensure proper recording and closure of all issues, Prepare accurate and timely reports, Document knowledge in the form of knowledge base tech notes and articles

Salary: Not Disclosed by Recruiter

Industry: Aviation, Aerospace, Aeronautical

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type: Permanent Job, Full Time

Keyskills

Education-

UG: B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Company Profile:

Lithe Technologies

Lithe believes in leveraging technology to automate manual clerical work and empower management with analytical reporting. We are technology independent company and use it as a tool only. Client's smooth business is our core focus. Quick return on the investment made on the software product is our specialty.
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