Technical Writer

5 - 9 Years
Bengaluru
Not Disclosed by Recruiter

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Posted: 9 days agoOpenings: 1Job Applicants: 10+Job Views: 82

Job Description

ROLE
User Assistance Developer/Technical Writer (Digital Supply Chain Logistics)

PURPOSE AND OBJECTIVES

The Transportation & Logistics domain is one of the biggest investment areas for companies that are optimizing their supply chain processes to reduce costs and increase customer services levels.
SAP is the leading provider of Transportation management solution as per ARC and leader in Gartner Magic Quadrant. SAP is investing in S4HANA Transportation and Warehouse management solutions On Cloud to serve the high demand in the market and maintain its leadership position in this area.
The S4HANA Transportation Management on Cloud development team is looking for highly motivated individuals to develop best in class software solutions for this market. We are looking for an experienced and customer-focused User Assistance Developer (Technical Writer) to join our development team DSC Logistics located in Bangalore. In your role, you will be based in a local development team in Bangalore but will work closely with other UA colleagues across the globe.

EXPECTATIONS AND TASKS


Researching, planning, and creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers, and other stakeholders to enable users to deploy, administer, and use the SAP software
Ensuring that the UA deliverables are of high quality, adhere to standards and guidelines, and are written in appropriate style and tone for product and audience according to target group and target market
Proofreading and editing content for usability, readability, and linguistic correctness
Planning and coordinating the UA deliverables and milestones for a product area or a larger project, as applicable
Participating actively in cross-company projects to improve UA tools, processes, concepts, or content
Contributing to strategic concepts and processes for continuous improvements to UA tools, processes, and content


EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

A good to excellent university degree in technical communication or a related subject or a language-based university degree
Ideally first-language proficiency in English, or excellent written and spoken skills in English, preferably with excellent written and spoken skills in one or more local languages
The ability to express complex technical information in a clear and precise manner
Outstanding communication, writing, and grammar skills
The ability to work to tight deadlines, deliver on time, and ensure high quality
Flexibility and a readiness to communicate with other team members and to participate in knowledge transfer
A willingness to acquire extensive product knowledge and learn new skills at short notice
Excellent organizational skills

WORK EXPERIENCE
5 years of experience in technical writing
5 years of experience in working in a commercial environment
Experience of MS Office applications, especially MS Word and MS PowerPoint

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:QA/Testing/Documentation

Role:Technical Writer

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

SAP India Pvt.Ltd

SAP India Pvt.Ltd
View Contact Details+

Recruiter Name:HR

Contact Company:SAP India Pvt.Ltd

Reference Id:229074