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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: Less than 10 Job Views: 416

Job Description

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    Tele caller / Customer Support Executive (Voice) Tele Caller
    Bengaluru, India
    Experience : Fresher 6 Years
    Job description
    JOIN US JOB DESCRIPTION Designation: Tele Caller / Customer Support Executive (Voice) Experience: Fresher 6 Years Functional Area: Tele Caller Educational Qualification: 10+2/ Graduates Work days: Mon- Sat Job timing: 10 am- 7 pm Primary Skills: Good Vocal Communication, Telephone etiquette, Microsoft Excel Languages Known: English , Hindi, Telugu, Tamil, kannada (Any of 2 .) Flexible to work on Sunday, if required. The primary responsibilities of a Customer Support Executive would be: Handling Non-sales calls (In bound & out bound calls). Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments. Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications. Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Salary: Not Disclosed by Recruiter

Industry: Advertising, PR, MR, Event Management

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Full Time, Permanent



UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

Hash connect integrated services pvt ltd

Hash connect is all about connecting brands and people. The key to getting things done is connecting, and that?s what makes it worthwhile.
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