Text/speech Analytics/data Analytics

Hiring for An International BPO

3 - 8 Years
Mumbai
INR 4,00,000 - 7,00,000 PA.
Posted: 6 days agoOpenings: 1Job Applicants: 32Job Views: 83

Job Description

Frontline text & speech analytics resource conducting analysis and provide customer insights which will help benefit end customer and business Monitor and analyze customer interactions with the use of Text & Speech Analytics tools Root cause analysis

Salary: INR 4,00,000 - 7,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Role:System Analyst

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

3-4 years of work experience with at least 2 years of experience in text or speech analytics
Sentiment & emotions analysis
Carry out research on current market trends
Provide actionable data to various internal support groups
Process improvements

Company Profile

EMSOL Employment Solutions

an international business process outsourcing and professional services company headquartered in London
View Contact Details+

Recruiter Name:Suvidha Mahajan

Contact Company:EMSOL Employment Solutions

Telephone:011-45457603,9911254430

Email :suvidha.emsol@gmail.com

Reference Id:Analytics

Apply