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Trainee-customer Support(3months Summer Internship-extendable)

0 - 0 yrs
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Best in Industry Openings: 5 Posted 18 days ago Job Applicants: 69 Job Views: 216

Job Description

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    Walkin Date:- 9th April
    Walkin Time:- 12:00 pm-6:00 pm

    Roles and Responsibilities:-
    • Resolving customer issues over email , e-chat, calls etc.
    • Resolving game based queries, balance check, tool surveillance etc.
    • Ensuring customer satisfaction
    • Troubleshooting / customer service skills/ Reporting.

Salary: Best in Industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Other


Employment Type: Temporary/Contractual Job, Full Time


Desired Candidate Profile

    • Good English communication writing skills.
    • Work in 24/7 environment including different shifts during day & night. Mostly Night shifts.
    • Computer literate.
    • Candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
Company Profile:

GlobalStep Services Pvt Ltd

GlobalStep is a world leader in risk management and mitigation in the development, production, and maintenance of video games throughout their lifecycle. The company provides quality assurance, localization, live operations support, data analytics, test automation and consulting services to its global customer base ranging from small and medium-sized enterprises to Fortune 100 companies. In addition to its head office in Dallas, GlobalStep has regional offices in North America, Europe, and Asia
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