Transaction Processing New Associate

1 - 3 Years
Delhi
Not Disclosed by Recruiter

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Posted: 26 days agoOpenings: 1Job Applicants: 39Job Views: 178

Job Description

Job Description :
Responsibilities/Authorities:
Process support:
1. Read, understand and analyze client s US Payroll process (New Hires Tax set up, W4 processings Reversals, Overpayments, On Cycle Process, Off- Cycle Payments) as per the business rules defined in the LWI.
2. Execute the process accurately and timely as hands on processor.
3. Master the given process and handle independently.
4. Escalate issues and seek advice when faced with complex issues/problems.
5. Ensure LWI s are followed and updated regularly.
6. Ensure process controls are in place; Maintain, validate and update process documentations eg Opex, Bottoms up etc as applicable to ensure compliance with Customer and Accenture documentation requirements.
7. Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls
8. Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process
9. Participates in various internal or client initiatives related to Process.
10. Must have clear understanding of the existing matrices in the process, how they are measured.

Applications Knowledge:
a. Workflow management tool - Service Now
b. SAP/Cyborg Solution Series
c. Outlook mailbox/ Group mailbox
d. MS Office Excel, Word, PowerPoint and Visio
e. Internet explorer: SharePoint

Team support:
1. Support Team lead / Manager with Daily stats / reporting and Business Excellence MOS.
2. Participate in Team building activities.
Client support:
1. Support special process requirements to meet client requests/demands.
2. To continue strengthen work relationship with Onshore Teams.
3. Apply procedures to ensure accuracy of output and adopts continuous improvement approach.
4. Always demonstrate the highest level of customer service.
5. Pay close attention to detail and follow through to resolve any outstanding issues.
6. Goes beyond immediate requests and activities to ensure both own and related tasks are completed.
7. Participate in client conference calls and prepare minutes of meeting .

Competencies:
1. Adapt to changing environment.
2. Analyze/interpret data and take appropriate action.
3. Demonstrate maturity in dealing with sensitive and confidential matters.
4. Adheres to Accenture Delivery methods.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:46846

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