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Urgent Opening for Fresher and Experince for Non Voice Process in hgs

0 - 2 yrs
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1,75,000 - 2,00,000 P.A. Openings: 40 Posted 21 days ago Job Applicants: 158 Job Views: 454

Job Description

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    Greetings from Hinduja Global Solution!!!

    Hiring for Customer Relation Officer (Semi-Voice Process).

    Position Summary:
    Customer relation officers are responsible for receiving inbound calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
    The individual will be responsible to handle email volume from new and existing customers and not inbound calls.

    Roles and Responsibilities:
    Good Communication & Comprehension Skills
    Ability to write, speak and understand English & Hindi.
    Ability to comprehend & draft mails to prospects as per the scenarios.
    100% close-looping with customers regarding request handling Typing speed expectation of minimum 20 Words per minute & above.

    Education & Experience:
    Graduates or Under Graduates

    Aadhaar Card is a mandatory document, however for Pan Card an acknowledgement copy will also suffice.

    Interested candidate can contact on 9284531619.

    HGS HR Team

Salary: INR 1,75,000 - 2,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Other


Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile:

Hinduja Global Solutions Limited

Hinduja global solution is bpo
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