Search Jobs

Urgent Openings II Manager Quality ( BPO in Travel Domain ) || Pune

8 - 12 yrs
Apply without registration
8,00,000 - 12,00,000 PA. Openings: 1 Posted 30+ days ago Job Applicants: 372 Job Views: 953

Job Description

 
Send me Jobs like this
    Excellent Transactional Quality Domain Knowledge
    Manage trainings for the accounts : Process and Refreshers
    Maintain the desired target throughput for process training batches
    Manage and control attrition and effective employee engagement activities°Strengthen quality management processes/framework to improve quality delivery
    Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set
    up/customize processes to seamlessly meet client's expectation
    Ability to get new idea°

Salary: INR 8,00,000 - 12,00,000 PA.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Education-

UG: Any Graduate - Any Specialization, B.B.A / B.M.S - Management

PG:MBA/PGDM - Any Specialization, Marketing, Any Postgraduate - Any Specialization

Company Profile:

CountryWide Consulting

CountryWide Consulting is one of India's leading HR consulting companies with offices across the country. We provide a wide range of HR solutions to leading corporate houses of India. No charges from candidates.
View Contact Details
Apply without registration

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

Job Posted by

Pratul Chandra Recruitment Consultant CountryWide Consulting Pune

235 followers
I agree to the Terms and Conditions