Vice President – Telesales (IIM full Time, Iift,isb, FMS)

15 - 25 Years
Not Disclosed by Recruiter
Posted: 38 days agoOpenings: 1Job Applicants: 472Job Views: 756

Job Description

  Vice President - Telesales
Location - Gurgaon NCR  

Want to be part of the most disruptive, innovative mobile commerce start-up in India with a world-class team, long-term vision, and top global investors backing it up- Don't just dream it. Droom it! In this role, you will be responsible for driving the strategy, improving call quality, generating orders, improving gross merchandise revenue, and optimizing productivity of team members. The role includes call auditing, performance feedback, managing/creating standards and processes. 

What We're Looking For

: 14 to 20 years of relevant experience in Internet/E-commerce or Technology company. Start-up experience is must. Entrepreneurial experience is preferred. 

 MBA from a top-tier B-school preferred. 
 Strong in execution and taking initiatives with proven track record to build and scale, team and organization. 

 Can handle end to end functioning of department on a large scale. 
 Strategic thinker who can handle end to end functioning of department on a large scale according to circumstances with a clear objective of achieving overall revenue and organizational growth. 
 Highly analytical with exceptional presentation and negotiation skills. 
 Ability to effectively influence and collaborate with diverse external & internal stakeholders.
 Ability to multi-task in a high-pressure environment by having superior prioritization and time management skills. 
 Certification in Six sigma/lean methodologies/PMP/black belt preferred. 
 Excellent grip on numbers and goals. Attention to detail and desire to make an impact.
 Excellent People Management and Communication Skills. 
 This role involves working directly with the leadership team. Result oriented, speed to market and ready to take ownership.

 An Ideal Candidate Will Possess the Following Skills: 

1. Lead & manage the entire inside/ tele sales vertical of the organization which strives to deliver the business targets. Hire, train, cross skill & up skill and retain the best tele sales talent.

 2. Own complete P&L of the tele sales vertical and formulate a data-driven strategy for growth of the business.  
3. Design the inside sales strategy, set business goals & drive execution to achieve these goals for your teams. 
4. Work closely with cross-functional vertical leaders in the formulation and execution of sales strategy, identify areas of improvement and implement effective solutions.  
5. Provides consistent, balanced and timely performance feedback on tele sales' team performance.
 6. Ensures a positive work environment, continuous learning and a high-quality employment experience Last Modified: 5 Nov' 19 for your team.  
7. Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution.  
8. Monitor the performance of the team members on regular basis and assist them in their training and career development.
 9. Create a proper flow of such lead information within the team and provide proper and timely feedback.  
10. Entry, distribution and management of target/lead information/records into sales contact database. 
11. Monitor and adhere to TAT of processing any request and maintain MIS Reports of the all incoming mails from customers. 12. Maintain monthly reports on number of leads generated, and productivity report for entire team 
13. Work collaboratively with the business teams to create and maintain a win-win relationship with new and current customers    

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:Sales, Retail, Business Development

Role Category:Senior Management

Role:Head/VP/GM/National Manager -Sales

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


PG:MBA/PGDM - Any Specialization

Company Profile

Droom Technology Pvt. Ltd.

Droom is an AI and data science driven online transactional platform, which offers 21st century experience in
buying and selling used and new automobiles in India and other emerging markets. Droom has built an entire
eco-system around used automobiles for the digital economy, including Orange Book Value (used vehicle
pricing engine), Eco (1,000+ points vehicle inspection), History (history records for used vehicles), Discovery
(dozens of pre-buying research tools) and Credit (India's first and only marketplace for used auto loan and
dealer financing). Droom caters to individual buyers and sellers, dealers and large enterprise for not only for
buying and selling but also entire life cycle management and all automobile ancillary services.
Droom has four marketplace formats i.e. B2C, C2C, C2B and B2B, and three pricing formats - Fixed Price, Best
Offer and Auction. The platform offers a wide range of categories from bicycle to plane and all automobile
services such as warranty, RSA, insurance and auto loan.
Droom's India headquarter is in Gurugram with a team size of 500+. Droom is a Singapore Holding Company
Last Modified: 5 Nov' 19
with subsidiaries in India and the United States. The company has so far raised close to $125 Million dollars
over six rounds of funding. Some of the prominent investors are Lightbox, Beenext, Beenos, Digital Garage,
Toyota Tsusho Corporation, and Integrated Assets Management.
Droom is the non-formal, fun, collegial, non-hierarchical and high-energy environment. At Droom, you can deliver
the best work of your career without having to worry about work politics, delays, biases or slowness.
We believe that the best mobile shopping experience can be built only with the most customer-centric and
passionate people. If this sounds like you - we want you.
To learn more about Droom, please visit
View Contact Details+

Recruiter Name:Shrimi Singh

Contact Company:Droom Technology Pvt. Ltd.

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