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Voice Coach(night Shift)

2 - 4 yrs
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Best in the Industry Posted 14 days ago Job Applicants: 70 Job Views: 375

Job Description

 
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    Monitor calls & emails on soft skills as per sampling plans
    Provide consistent coaching and feedback to enhance employee performance
    Develop & enhance training material
    Work with multiple teams and processes to help to move up the learning curve.

Salary: Best in the Industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Training

Role:Soft Skills Trainer

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Excellent communication skills
    Well versed with soft skills
    Ability to audit monitored data and identify coaching
    Efficient at managing one's own schedule and work
    Must be self motivated and able to motivate others
    Should work in night-shifts
Company Profile:

FULL CREATIVE PRIVATE LIMITED

FULL Creative's mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building toward a future when people can contribute free from limitations.
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