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Walk In-customer Care Executive - Sales - Gold Loans @ Thane

0 - 1 Years

Thane, Navi Mumbai

INR 2,00,000 - 2,50,000 PA.

Time and Venue

Walkin Interview on 15th January from 10 AM onwards

IIFL, Road no 16 V, Plot no. B-23, MIDC Thane Industrial Area, Wagle Estate, Thane - 400604

Express interest to recruiter and also get a reminder of this walk-in
Openings: 1Posted: 16 days agoJob Applicants: 70Job Views: 509
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Job Description

Greetings from IIFL Finance LTD

We are hiring Customer Care Executives for Gold Loan branches.

Kindly share your updated cv to

Walk in Date: 15th January 2020

IIFL, Road no 16 V, Plot no. B-23, MIDC

Thane Industrial Area, Wagle Estate, Thane - 400604

Contact Person: Shradha Shambhavi

Key Responsibilities :-

  • Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.
  • Verify customer's KYC & complete online registration.
  • Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level
  • Provide after sales service to existing customers and obtain references from them to increase customer base.
  • Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for
  • generating renewal & referral business.
  • Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper
  • catchment areas and generate leads for prospective customers.
  • Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system.
  • Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
  • Drive cross-selling of other financial products to existing customers.

Office Timings:-
 Monday to Saturday - 9.30 am to 6.30 pm

Dress Code:-  Monday to Friday - Formal dress code & Saturday - Smart Causal

Salary: INR 2,00,000 - 2,50,000 PA.
Industry: Banking / Financial Services / Broking
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Full Time, Permanent

Company Profile

IIFL Securities Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
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Contact Details

Recruiter Name:Shradha Shambhavi

Contact Company:IIFL Securities Limited


Address :IIFL House, Sun Infotech Park, Road No. 16V,, Plot No. B -23,, MIDC, Thane Industrial Area, Wagle Estate, Thane (W) - 400604, MUMBAI, Maharashtra - 400013,India

Walkin Interview

27 Jan - 27 Jan 10 AM

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