Search Jobs

Walk-in Drive for Service Desk Technician for Iqvia, Bangalore

0 - 5 yrs

Time and Venue

2nd March , 10 AM onwards

IQVIA Omega, 3rd Floor Embassy Tech Square (Cessna Business Park) Kadubeesanahalli, Bangalore - 560103 Karnataka, India

Express interest to recruiter and also get a reminder of this walk-in New User? Register Now
Not Disclosed by Recruiter Posted 30 days ago Job Applicants: 323 Job Views: 966

Job Description

 
Send me Jobs like this
    Walk-In on 2nd March 2019 (SATURDAY) for Service Desk Technician - IQVIA, Bangalore

    Location:
    IQVIA
    Omega, 3rd Floor
    Embassy Tech Square (Cessna Business Park)
    Kadubeesanahalli, Bangalore - 560103
    Karnataka, India

    Time: 10:00 AM
    POC: Beauty Chatterjee

    Job Description:
    • Provide first Level | Second level of support and convey resolution to customer issues
    • Priority will be given to the employees those who worked on the Technical support chat platform
    • Accurate escalation of unresolved queries to the next level of support team
    • Track, Route and redirect Problems to correct resources
    • Utilize excellent customer service skills and exceed customers expectations
    • Strong client-facing and communication skills
    • Advanced troubleshooting and multi-tasking skills
    • Ability to deal with users through Calls, Chats and Email
    • Should have prior technical support experience.
    • Good typing speed (minimum 40 WPM and 98% accuracy).
    • Good knowledge about Operating Systems, ISP, Hardware, Networking and Outlook
    • Good analytical and problem solving skills
    • Up-to-date technical knowledge
    • Good interpersonal and customer care skill
    • Flexible in working 24/7 environment

    NOTE:

    • Should be able to join in 30 days.
    • Exp level- 6 months and above
    • Anyone who has taken interview in the last 6 months for the same role will not be considered.

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Other

Role:Fresher

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

IQVIA RDS India Pvt Ltd

IQVIAâ„¢ is The Human Data Science Companyâ„¢, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
View Contact Details

Walkin Interview

2nd March 10 AM

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

Get Better Jobs & Higher Salaries. Suggested courses

I agree to the Terms and Conditions