Walk-in For Customer Support And Operations!!

0 - 4 Years
Noida
Not Disclosed by Recruiter

Time and Venue

19th August - 21st August from 10 AM onwards

Paytm, F-1, Noida Sector-6, Nearest Metro Station : Noida Sector 15 Interview Time : 10 am to 1 pm Contact Person : Sheetal (HR) Date and Day : 19th August to 21st August (Monday to Wednesday) (view on Map)

Express interest to recruiter and also get a reminder of this walk-in
Posted: 6 days agoOpenings: 20Job Applicants: 3096+Job Views: 23916+

Job Description

Hi,
Hope you are well! We are hiring for our Customer Support and Operations Team. In case you are interested , kindly come in for the WALK-IN scheduled between 19 August to 21 August (Monday to Wednesday)

PFB the JD for your reference :
Our Requirement:
Fluency in written & verbal English is a must
Should be willing to coordinate with customers over the phone/email and involve in calling-related activities
Should be willing to work 6 days and in Night Shifts.
Should be okay with roster week offs
Qualification - Any Graduate/Post-Graduate.
Willing to work in rotational shifts & 6 days a week
Knowledge of MS Office is an added advantage
Male Candidates Preferred

Job Description:
Provide solution to customer queries via email or calls.
Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction,
schedule adherence and employee satisfaction/ development.
Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus
on improving customer satisfaction, communication skills and technical ability.
Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions
Requirements :
Please carry two updated copies of your resume.
Candidate should not have any BACK LOGS
Must have aadhar card.
Comfortable for working 6 days a week and with rotational shifts


Interview Details -
F-1 , Paytm Office, Sector 6 ,Nearest Metro Station - Noida Sector 15
Contact Person - Sheetal (HR)
Timings - 10 AM - 1 PM
Date And Day : 19th August to 21st August (Monday to Wednesday)

SPECIAL NOTE - Candidates who have given interview in last three months are not eligible to APPLY AGAIN!!!



Required Candidate profile

Must be a Graduate
Should be willing to work for 6 days a week
Should be comfortable with rotational shifts
Male candidates preferred

Salary: Not Disclosed by Recruiter

Industry:Other

Functional Area:Other

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

One97 Communications Limited

Paytm is India's largest mobile first financial services platform offering payments, banking, lending and insurance. Paytm pioneered and is the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, the company aims to bring banking and financial services to 500 million un-served and under-served Indians. Paytm is founded by Vijay Shekhar Sharma and is headquartered in the National Capital Region, India. The company's investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial.
View Contact Details+

Recruiter Name:HR

Contact Company:One97 Communications Limited