Hope you are well! We are hiring for our Customer Support and Operations Team. In case you are interested , kindly come in for the WALK-IN scheduled between 19 August to 21 August (Monday to Wednesday)
PFB the JD for your reference :
Fluency in written & verbal English is a must
Should be willing to coordinate with customers over the phone/email and involve in calling-related activities
Should be willing to work 6 days and in Night Shifts.
Should be okay with roster week offs
Qualification - Any Graduate/Post-Graduate.
Willing to work in rotational shifts & 6 days a week
Knowledge of MS Office is an added advantage
Male Candidates Preferred
Provide solution to customer queries via email or calls.
Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction,
schedule adherence and employee satisfaction/ development.
Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus
on improving customer satisfaction, communication skills and technical ability.
Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions
Please carry two updated copies of your resume.
Candidate should not have any BACK LOGS
Must have aadhar card.
Comfortable for working 6 days a week and with rotational shifts
Interview Details -
F-1 , Paytm Office, Sector 6 ,Nearest Metro Station - Noida Sector 15
Contact Person - Sheetal (HR)
Timings - 10 AM - 1 PM
Date And Day : 19th August to 21st August (Monday to Wednesday)
SPECIAL NOTE - Candidates who have given interview in last three months are not eligible to APPLY AGAIN!!!
Required Candidate profile
Must be a Graduate
Should be willing to work for 6 days a week
Should be comfortable with rotational shifts
Male candidates preferred