Greetings from Cognizant Technology Solutions!!!
Cognizant is hiring Senior Process Executive - Hyderabad Location.
Please find the below details for your reference.
Experience : 1 to 4 Years
Designation: Senior Process Executive
Skill: Non Voice Process
Shift : Flexible to work in Night shifts
Interview Location - Bangalore, Coimbatore, Pune, Hyderabad & Chennai.
Work Location : Bangalore
Education : Any Graduate / Post-graduate
Interview Date: 6. 12.2019(Friday)
Interview Time: 10 A.M. - 1 P.M.
- Knowledge in Airline industry
- Good Written and oral communication
- Ability to understand customer needs and deliver accordingly
- Flexible to work in rotational shifts /offs.
- Experience into Airline background / Hotel Industry / ticketing tools are eligible.
- 1-6 years of overall experience with a minimum
- Excellent Communication skills with ability to convince thought process to internal / external stakeholders.
- Amadeus, Galileo, Apollo,Navitaire, Sabre, Travelsky, Worldspan, KANA or Rumba ( Any one of the tool is must )
- Willing to work in a shift based work schedules
- Process and raise required requests/transactions and make sound decisions related to customer requirements.
- Take action on process transactions and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Work Experience - > 1 to 4 years
Cognizant Technology Solutions ,
Building No. 12 A, 1st Floor,
Hitec City, Hyderabad
POC: Pranaya / Gayathri
You are requested to carry the following documents for the discussion
- A copy of your updated resume(Mandatory)
- 2 passport size photograph (Mandatory)
- Copy of your government photo id (Pan card / Passport / Driving License ). (Mandatory)
- Print Out of this Email.